Lovely spot, friendly staff and superb breakfast

The staff were all good, but a special mention to the breakfast staff. They went above and beyond. Also the massage therapist Thembi and Stephanie.

The staff were all good, but a special mention to the breakfast staff. They went above and beyond. Also the massage therapist Thembi and Stephanie.

Lovely boutique hotel and friendly staff. They could provide more bigger bottles of water as they were giving very small ones.

Lovely boutique hotel and friendly staff. They could provide more bigger bottles of water as they were giving very small ones.

This is a wonderful place to stay when in Knysna! Fantastic views, and a very "different" feel to the public spaces in the hotel, with remnants of the old power station equipment abound in the hotel, but is uniquely balanced by some wonderful works of art! Staff were very friendly and helpful, though sometimes breakfast service was a little slow - but always worth waiting for! Also used the hotel spa, which was a fantastic experience, with very friendly and capable staff.

This is a wonderful place to stay when in Knysna! Fantastic views, and a very "different" feel to the public spaces in the hotel, with remnants of the old power station equipment abound in the hotel, but is uniquely balanced by some wonderful works of art! Staff were very friendly and helpful, though sometimes breakfast service was a little slow - but always worth waiting for! Also used the hotel spa, which was a fantastic experience, with very friendly and capable staff.

Booked a single night for our wedding anniversary - upon our return after dinner there was not hot water available in our room. We reported it to reception- followed their instructions. An hour later there was still no hot water - reception sent 2 x ladies up to our room to check the water as if we are lying. Reception offered that we could use another room’s bathroom - but weren’t able to move is to an entire new room. We then decided to check out and find alternative accommodation as this is unacceptable. As I was halfway out the door already there miraculously became a room available - unfortunately by that time the whole evening was spoilt and we left. Issues arise - it is the manner that they are dealt with that makes the difference.

Booked a single night for our wedding anniversary - upon our return after dinner there was not hot water available in our room. We reported it to reception- followed their instructions. An hour later there was still no hot water - reception sent 2 x ladies up to our room to check the water as if we are lying. Reception offered that we could use another room’s bathroom - but weren’t able to move is to an entire new room. We then decided to check out and find alternative accommodation as this is unacceptable. As I was halfway out the door already there miraculously became a room available - unfortunately by that time the whole evening was spoilt and we left. Issues arise - it is the manner that they are dealt with that makes the difference.

Lovely contemporary hotel offering very spacious and comfortable rooms in a quiet setting. It has a very boutique feeling, with a warm and friendly welcome from all the staff. The breakfast was excellent, although the service a little on the slow side. The location on the island is excellent for relaxing, together with a bit of mooching around the shops and cafes around and just a short walk into the Quays area. There are several restaurants within a few steps of the hotel. A great place to stay. I stayed twice on this trip and will definitely stay again.

Lovely contemporary hotel offering very spacious and comfortable rooms in a quiet setting. It has a very boutique feeling, with a warm and friendly welcome from all the staff. The breakfast was excellent, although the service a little on the slow side. The location on the island is excellent for relaxing, together with a bit of mooching around the shops and cafes around and just a short walk into the Quays area. There are several restaurants within a few steps of the hotel. A great place to stay. I stayed twice on this trip and will definitely stay again.

Fantastic quirky place which we couldn’t recommend highly enough. Plenty to see and do on Thesen Island. Unfortunately the A/C wasn’t working but supplied with a fan and some wine to make up for that.

Fantastic quirky place which we couldn’t recommend highly enough. Plenty to see and do on Thesen Island. Unfortunately the A/C wasn’t working but supplied with a fan and some wine to make up for that.

On arrival we asked to change rooms as our room had no balcony. The staff and Manager could not have been more helpful or accommodating. Superb service great location, fabulous staff

On arrival we asked to change rooms as our room had no balcony. The staff and Manager could not have been more helpful or accommodating. Superb service great location, fabulous staff

Amazing staff and very good location!

Amazing staff and very good location!

We had a fabulous stay at the Turbine. Sadly it was only for one night but will definitely stay there again! Beautiful decor, beautiful views of the waterways, lovely and friendly staff. Food in the pub and at breakfast was delicious too

We had a fabulous stay at the Turbine. Sadly it was only for one night but will definitely stay there again! Beautiful decor, beautiful views of the waterways, lovely and friendly staff. Food in the pub and at breakfast was delicious too

The property has an interesting unique design

The property has an interesting unique design

We checked in earlier. The reception staff were so accommodating and friendly. They kept our baggage for us the morning prior to check-in. The friendliness and professionalism of the staff are world-class. What a pleasure to see happy faces all the time.

We checked in earlier. The reception staff were so accommodating and friendly. They kept our baggage for us the morning prior to check-in. The friendliness and professionalism of the staff are world-class. What a pleasure to see happy faces all the time.

Unique character, very pretty All rooms face the pool and the dining hall is at the pool... not much privacy for swimming

Unique character, very pretty All rooms face the pool and the dining hall is at the pool... not much privacy for swimming

Very noisy pool area close to rooms, badly laid out dining area that breakfast table blocked entrance to hotel rooms.

Very noisy pool area close to rooms, badly laid out dining area that breakfast table blocked entrance to hotel rooms.

Very unique, with lots of history that’s been turned in to a beautiful boutique hotel on the island, beautiful room, lovely staff that couldn’t do enough for you. Great spot for exploring the Knysna area. Nice bars and restaurant just a stroll away.

Very unique, with lots of history that’s been turned in to a beautiful boutique hotel on the island, beautiful room, lovely staff that couldn’t do enough for you. Great spot for exploring the Knysna area. Nice bars and restaurant just a stroll away.

Hotel is unique and interesting,rooms are modern and well planned . Food was good but ... big but ... service although cheerful was so slow and incompetent in the dining room . Gave up waiting for cooked breakfast order after an hour even after a prompt that we were still waiting ,another 20 minutes passed. Lots of staff around . We left to get on with our day . The island bar team on the other hand were on it with the drinks service and the food order. Reception staff were polite and efficient but could be more welcoming and interested to ask whether stay had been pleasant.

Hotel is unique and interesting,rooms are modern and well planned . Food was good but ... big but ... service although cheerful was so slow and incompetent in the dining room . Gave up waiting for cooked breakfast order after an hour even after a prompt that we were still waiting ,another 20 minutes passed. Lots of staff around . We left to get on with our day . The island bar team on the other hand were on it with the drinks service and the food order. Reception staff were polite and efficient but could be more welcoming and interested to ask whether stay had been pleasant.