Love this place, always use it when I’m staying in the area, good old fashioned pub restaurant hotel, no airs and graces, good food, good drinks and friendly service, what’s not to like.

The Calais Ibis is a basic hotel, ideal for 1 night stays.

The Calais Ibis is a basic hotel, ideal for 1 night stays.

Extremely disappointing stay. Several issues from misleading information about parking to no air con and the general condition and cleanliness. Firstly, upon arrival we were notified there was no parking available, that we should have called to reserve a place and that it was full. There was nothing in the Hotels.com listing to indicate that. We specifically picked this hotel for the parking. The room was very warm when we arrived and we tried to put the air con on but it wasn’t working. We were then advised that because it was September, the air con had been switched off and changed for heating and there was nothing they could do. It had reached 25 degrees that day, and the room was very warm. We tried to leave the window open but being on the main road it was too noisy with bars on the street. As a result we were barely able to sleep. The carpet was dusty, the toilet wasn’t properly clean, the window blind was broken.

Extremely disappointing stay. Several issues from misleading information about parking to no air con and the general condition and cleanliness. Firstly, upon arrival we were notified there was no parking available, that we should have called to reserve a place and that it was full. There was nothing in the Hotels.com listing to indicate that. We specifically picked this hotel for the parking. The room was very warm when we arrived and we tried to put the air con on but it wasn’t working. We were then advised that because it was September, the air con had been switched off and changed for heating and there was nothing they could do. It had reached 25 degrees that day, and the room was very warm. We tried to leave the window open but being on the main road it was too noisy with bars on the street. As a result we were barely able to sleep. The carpet was dusty, the toilet wasn’t properly clean, the window blind was broken.

We were given two rooms on the rear of the hotel. One up very steep stairs. Asked for bath but did not get one. Tried to exit hotel to cat park to find we were locked in. Very dangerous. Took twenty minutes to get help. Also street noise kept us awake until early hours of the morning.

We were given two rooms on the rear of the hotel. One up very steep stairs. Asked for bath but did not get one. Tried to exit hotel to cat park to find we were locked in. Very dangerous. Took twenty minutes to get help. Also street noise kept us awake until early hours of the morning.

Overall it was a good stay, the hotel is in a great location in the city center with lots of movement, the windows are well soundproofed, you won't hear any noise from the street when you close the windows, you'll have an excellent breakfast, and the bed is very comfortable. As for the negative points, there was no hygiene kit like in any hotel I've stayed in so far, such as toothpaste, toothbrush, there was no water, which is essential for the comfort of the guest, minimalist hygiene, outdated decor, very strong wall colors.