I’d read bad reviews about customer service but I couldn’t have had a nicer welcome from Sam behind the desk, really polite and professional and a thoroughly nice guy, room clean and quiet, no complaints, loved it!

I really enjoyed my stay, pleasant people who worked here. Bar was great fun as was karaoke. Beautiful large bath tub. Very nice stay indeed.

The Kings Head Hotel labels themself as a 4 star hotel and a “boutique” hotel which is an insult to boutiques hotels. The sheets had stains, the AC and TV wasn’t working, the room was full of grime. There were some modern amenities, but if anything, it was like lipstick on a pig more than anything.

The Kings Head Hotel labels themself as a 4 star hotel and a “boutique” hotel which is an insult to boutiques hotels. The sheets had stains, the AC and TV wasn’t working, the room was full of grime. There were some modern amenities, but if anything, it was like lipstick on a pig more than anything.

Reasonable hotel in London area. Not the greatest amenities. Could not get an extra pillow, coffe or breakfast in the morning. The hotel elevator is painfully slow. Conveniently located and the staff were quite nice. Room was spacious and bathroom had been updated.

Lovely hotel. We enjoyed our stay at the Kings Head Hotel ….

Lovely hotel. We enjoyed our stay at the Kings Head Hotel ….

Booked literally last minute after being let down by another hotel. Room was ready as soon as we got there and check in was easy. Room was huge with a large bathroom and it was very modern. Would definitely stay again.

Air conditioning not working & water leaking which damped the floor & wood frame on the bathroom door that is causing mould

Booked literally last minute after being let down by another hotel. Room was ready as soon as we got there and check in was easy. Room was huge with a large bathroom and it was very modern. Would definitely stay again.

Air conditioning not working & water leaking which damped the floor & wood frame on the bathroom door that is causing mould

It’s a tired hotel that needs a refubishment sooner rather than later.

It’s a tired hotel that needs a refubishment sooner rather than later.

Very accessible

Very accessible

Staff was very friendly and housekeeping did a wonderful job daily

Staff was very friendly and housekeeping did a wonderful job daily

I liked this room a lot and apart from the bedside lights not working it was in good condition. Friendly hotel with quiet comfortable calm rooms. I’ve stayed a lot here and like it!

The room is so small and it’s hard to move inside but very friendly crew , clean rooms and bathroom I just think the size of the furniture could have got adjusted

The room is so small and it’s hard to move inside but very friendly crew , clean rooms and bathroom I just think the size of the furniture could have got adjusted

Very quick service!

Very quick service!

If I had to stay in Acton again, I WILL be going here. Extremely impressed with the service, the safety, and the bar. The room alone is high quality with instant A/C and heating. The rooms are larger than they appear in the picture. Would recommend to anyone, compliments to the staff.

If I had to stay in Acton again, I WILL be going here. Extremely impressed with the service, the safety, and the bar. The room alone is high quality with instant A/C and heating. The rooms are larger than they appear in the picture. Would recommend to anyone, compliments to the staff.

Great staff, good, clean accomodation, lovely bar downstairs.

Great staff, good, clean accomodation, lovely bar downstairs.

Decent housing for a decent price, expect nothing more. We needed a room to sleep and store bags in during the days when we were out and about in London and it served that purpose. The room was decent by UK standards I would say but if you started to scrutinise it you probably would be disappointed. Stain on the wall could be seen in certain light (probably old liquid someone spilled and never cleaned up) and the second day I found one or two strands of hair in the freshly made bed that wasn't ours. I have paid more for Air B&B:s in London that where worse off than this so I can't complain though. Turned on the "Do not disturb" sign when we left for the day and came back and the room was made up anyway both days. No worries but worth a notice. Had a breakfast menu in the room with prices and everything but when we went down to the pub the first morning there wasn't anyone there except a cleaning lady that didn't give us any attention so we went out and ate at Morrisons around the corner instead. Same thing second day. Third day when we checked out I asked about breakfeast and was refered to a place around the corner instead. Had an issue with the safety deposit box (previous code wasn't removed) that was sorted within 30 minutes of pointing it out so that was positive. Thursday night/evening they apparently slayed cats in the pub (or if they called it Karaoke night perhaps?) which was slightly noisy even though we had a room in the other end of the hotel.

All staff members were pleasant and helpful. The hotel had a nice atmosphere and was relaxing. I attempted to change my departure date the week before arrival, and I was not allowed to do so. My itinerary had changed, so I needed to checkout a day sooner. Despite not needing the room, I still was charged for the night’s stay.

All staff members were pleasant and helpful. The hotel had a nice atmosphere and was relaxing. I attempted to change my departure date the week before arrival, and I was not allowed to do so. My itinerary had changed, so I needed to checkout a day sooner. Despite not needing the room, I still was charged for the night’s stay.

Decent housing for a decent price, expect nothing more. We needed a room to sleep and store bags in during the days when we were out and about in London and it served that purpose. The room was decent by UK standards I would say but if you started to scrutinise it you probably would be disappointed. Stain on the wall could be seen in certain light (probably old liquid someone spilled and never cleaned up) and the second day I found one or two strands of hair in the freshly made bed that wasn't ours. I have paid more for Air B&B:s in London that where worse off than this so I can't complain though. Turned on the "Do not disturb" sign when we left for the day and came back and the room was made up anyway both days. No worries but worth a notice. Had a breakfast menu in the room with prices and everything but when we went down to the pub the first morning there wasn't anyone there except a cleaning lady that didn't give us any attention so we went out and ate at Morrisons around the corner instead. Same thing second day. Third day when we checked out I asked about breakfeast and was refered to a place around the corner instead. Had an issue with the safety deposit box (previous code wasn't removed) that was sorted within 30 minutes of pointing it out so that was positive. Thursday night/evening they apparently slayed cats in the pub (or if they called it Karaoke night perhaps?) which was slightly noisy even though we had a room in the other end of the hotel.

It was a pleasant stay and I would like to stay again soon.

It was a pleasant stay and I would like to stay again soon.