the kettle was not working so tried to call the reception but both the phones in the room too were not working. The hotel has made some recent changes towards cost cutting like bathroom slippers, shaving kit etc would only be provided on request etc.

the kettle was not working so tried to call the reception but both the phones in the room too were not working. The hotel has made some recent changes towards cost cutting like bathroom slippers, shaving kit etc would only be provided on request etc.

I wouldn't stay here again. The only redeeming feature was the polite waitstaff. Rooms were not cleaned daily until a reminder. Not sufficient towels, toilet paper, smelly room, refrigerator didn't function, key cards didn't work

I wouldn't stay here again. The only redeeming feature was the polite waitstaff. Rooms were not cleaned daily until a reminder. Not sufficient towels, toilet paper, smelly room, refrigerator didn't function, key cards didn't work

An oasis of calm, with fabulous evening meals plus an extensive breakfast. Staff were excellent and very helpful.

An oasis of calm, with fabulous evening meals plus an extensive breakfast. Staff were excellent and very helpful.

Great hotel, nice staff, amazing food! Sansana at the reception was awesome and super helpful! Give her a raise :)

Great hotel, nice staff, amazing food! Sansana at the reception was awesome and super helpful! Give her a raise :)

great customer service and room service! overall recommend

great customer service and room service! overall recommend

Superb service

Superb service

The restaurant at the hotel needs to train its staff in a better way. No one serves water until asked although they have a lot of staff available on the floor. Also the hotel is charging a very exorbitant amount for car rentals....almost double the tariff of car rentals that other hotels charge in other metro cities.

The restaurant at the hotel needs to train its staff in a better way. No one serves water until asked although they have a lot of staff available on the floor. Also the hotel is charging a very exorbitant amount for car rentals....almost double the tariff of car rentals that other hotels charge in other metro cities.

Overall a good experience specially in Chennai where I always get disappointed either coz of cleanliness or services... Turya is an exception... Definitely everyone should try it...

Overall a good experience specially in Chennai where I always get disappointed either coz of cleanliness or services... Turya is an exception... Definitely everyone should try it...

This hotel was recommended by a niece who lives nearby. Turyaa exceeded our expectations. The suite was well appointed, modern, clean and the hotel was well maintained. The staff were very helpful. Can't ask for more. Great value for money.

This hotel was recommended by a niece who lives nearby. Turyaa exceeded our expectations. The suite was well appointed, modern, clean and the hotel was well maintained. The staff were very helpful. Can't ask for more. Great value for money.

Front staff was very rude and mannerless. No prioritisation for the Gold member of hotels.com. Wasn’t in a position to offer early checkin even 30 mins before inspite me waiting patiently for 3 hours but managed to find someone a room in 5 mins because of being friends with the hotel manager.

Front staff was very rude and mannerless. No prioritisation for the Gold member of hotels.com. Wasn’t in a position to offer early checkin even 30 mins before inspite me waiting patiently for 3 hours but managed to find someone a room in 5 mins because of being friends with the hotel manager.

Liked · 1. The hotel has a really nice terrace pool with a large shower area on top. 2. Wide spread of breakfast options 3. The cooling in the rooms was good Disliked · The property is not a 5 star hotel even though they claim to be one, due to the below reasons: 1. The lighting in the breakfast restaurant is very dull and almost dark. 2. They give out toiletaries like its gold. Low quality wash gel and shampoo in the name of toiletaries. Also not enough of them. Had to ask every day for more wash gel. 3. Not enough attention to detail. We were 2 adults and a child in the room so each day we had to remind them to give us an extra towel as they would only keep 2 towels. Towels were worn out and need to be thrown and new ones ought to be purchased. 4. We werent allowed to use the pool between 5 and 6 in the evening because they had some coaching/training going on. So we went to the pool after 6 PM which apparently is the close time and hence no pool towels are handed to you which is a bit ridiculous 5. Zomato driver isint even allowed to drop the food at the reception and I had to go all the way to the gate which is absurd

Liked · 1. The hotel has a really nice terrace pool with a large shower area on top. 2. Wide spread of breakfast options 3. The cooling in the rooms was good Disliked · The property is not a 5 star hotel even though they claim to be one, due to the below reasons: 1. The lighting in the breakfast restaurant is very dull and almost dark. 2. They give out toiletaries like its gold. Low quality wash gel and shampoo in the name of toiletaries. Also not enough of them. Had to ask every day for more wash gel. 3. Not enough attention to detail. We were 2 adults and a child in the room so each day we had to remind them to give us an extra towel as they would only keep 2 towels. Towels were worn out and need to be thrown and new ones ought to be purchased. 4. We werent allowed to use the pool between 5 and 6 in the evening because they had some coaching/training going on. So we went to the pool after 6 PM which apparently is the close time and hence no pool towels are handed to you which is a bit ridiculous 5. Zomato driver isint even allowed to drop the food at the reception and I had to go all the way to the gate which is absurd

Great place

Great place

Comfortable stay

Comfortable stay

Really nice hotel that is full of attentive, friendly staff. Just need to be mindful of the swimming lessons in the afternoons if you want a peaceful swim in their fantastic infinity pool

Really nice hotel that is full of attentive, friendly staff. Just need to be mindful of the swimming lessons in the afternoons if you want a peaceful swim in their fantastic infinity pool

it is not well maintained room. lavatory commode is fully stains , even I didn't see in 2 star hotels also Bathroom marbles have main stains and looking so dirty Carpet at bed is so dirty and full of stains Refrigerator is in very bad position (drain water leakage) and fridge shelfs are not cleaned . Surprised , no hair dryer and chappal's in 5 star hotel

it is not well maintained room. lavatory commode is fully stains , even I didn't see in 2 star hotels also Bathroom marbles have main stains and looking so dirty Carpet at bed is so dirty and full of stains Refrigerator is in very bad position (drain water leakage) and fridge shelfs are not cleaned . Surprised , no hair dryer and chappal's in 5 star hotel

1. The driver bathrooms were unusable. Needs improvement 2. Everything else for guests were good

It was disappointing. Washroom did not had even footmat, Hand towel etc. service was very poor. Needs an hr to get anything required.