Problems with hot and cold water . Door wouldn’t lock on our room.

Problems with hot and cold water . Door wouldn’t lock on our room.

Good location and good restaurant

Good location and good restaurant

The breakfast area was very crowded. Why was I charged another $ US 82 ???

The breakfast area was very crowded. Why was I charged another $ US 82 ???

Good breakfast, terrible smell in the hallways and bedrooms that with ac improved some. Bathroom exhaust fan didn’t work, the TV remote super old with all the channels translated into Spanish and no English option. Little details here and there lights, fridge, shelves, outlets but overall an affordable place to stay in a killer area

Good breakfast, terrible smell in the hallways and bedrooms that with ac improved some. Bathroom exhaust fan didn’t work, the TV remote super old with all the channels translated into Spanish and no English option. Little details here and there lights, fridge, shelves, outlets but overall an affordable place to stay in a killer area

I did not like the reception, employées were not friendly and I speak good spanish

I did not like the reception, employées were not friendly and I speak good spanish

I like the room was of a good size. The bed was comfortable. I like the included breakfast that was very good. I like that it was safe and quiet. It is a large hotel of 12 floors and there were a lot of people checking in every day. They have a nice pool on the 12th floor with a beautiful view of the area. They also have a complete gym with a spa. I didn't like that there was not a microwave or coffee maker in the room. They offer complimentary coffee downstairs on the first floor.

I like the room was of a good size. The bed was comfortable. I like the included breakfast that was very good. I like that it was safe and quiet. It is a large hotel of 12 floors and there were a lot of people checking in every day. They have a nice pool on the 12th floor with a beautiful view of the area. They also have a complete gym with a spa. I didn't like that there was not a microwave or coffee maker in the room. They offer complimentary coffee downstairs on the first floor.

The staff is the best. Extremely courteous and helpful. They also spoke English. There is a very good restaurant next to the hotel but it is closed on Mondays. The breakfast was ok. More of a European style. The fit/weight room is excellent. There is also a large jacuzzi. The room was comfortable with a balcony although there was no outdoor furniture. The bathroom has a bidet. The shower didn't have a glass that fully closed which left a puddle after I showered. The carpet in the hall was a little stanned. Overall the stay was nice but I would probably stay closer to downtown where more restaurants and clubs were within walking distancie. The taxis were quite expensive. Everything was expensive for that matter.

The staff is the best. Extremely courteous and helpful. They also spoke English. There is a very good restaurant next to the hotel but it is closed on Mondays. The breakfast was ok. More of a European style. The fit/weight room is excellent. There is also a large jacuzzi. The room was comfortable with a balcony although there was no outdoor furniture. The bathroom has a bidet. The shower didn't have a glass that fully closed which left a puddle after I showered. The carpet in the hall was a little stanned. Overall the stay was nice but I would probably stay closer to downtown where more restaurants and clubs were within walking distancie. The taxis were quite expensive. Everything was expensive for that matter.

The place is actually nice however need some attention. Our bathroom was smelling like sewage really bad. The spa area had nice features but was dirty and never had towels after 5pm. The pool area need some serious attention. The lounge chairs were falling apart and the deck was scary to walk on. Breakfast was really nice, small but great items. Staff was very friendly and nice. The hotel is located near to several restaurants and a mall and we were able to walk every evening for dinner. We felt safe. Overall ok experience but would not recommend unless the place goes through a renovation.

The place is actually nice however need some attention. Our bathroom was smelling like sewage really bad. The spa area had nice features but was dirty and never had towels after 5pm. The pool area need some serious attention. The lounge chairs were falling apart and the deck was scary to walk on. Breakfast was really nice, small but great items. Staff was very friendly and nice. The hotel is located near to several restaurants and a mall and we were able to walk every evening for dinner. We felt safe. Overall ok experience but would not recommend unless the place goes through a renovation.

Extremely badly kept hotel, dirty, horrible /unpleasant staff, towels and sheets smell terrible - this hotel doesn't care about its guests, extremely bad attention to deal - hotel is falling apart - do not try this one, try other hotels

Extremely badly kept hotel, dirty, horrible /unpleasant staff, towels and sheets smell terrible - this hotel doesn't care about its guests, extremely bad attention to deal - hotel is falling apart - do not try this one, try other hotels

Lovely hotel with friendly staff in a good area of the city with lots of amenities and restaurants nearby.

Lovely hotel with friendly staff in a good area of the city with lots of amenities and restaurants nearby.

Excellent choice to walk around, convenient in many ways (grocery shops, restaurants, not that far from bus terminal, etc). Breakfast choices are not amazing but ok. Airport is very far though, so check transportation first.

Excellent choice to walk around, convenient in many ways (grocery shops, restaurants, not that far from bus terminal, etc). Breakfast choices are not amazing but ok. Airport is very far though, so check transportation first.

We stayed here for almost ten days. We first stayed in a suite and had to extend our stay by two days. The first room I wrote a review about already. Don’t recommended the suites. The second room was better, but still wouldn’t go back. The door handle barely worked. There were occasions where we had to get staff to come help open the door and they already knew about the issue, but it hadn’t been fixed. The card slide for power in the room was also not functioning properly and we we had to call for staff to help, again they knew of the issue but it hadn’t been fixed. The water in the toilet kept running. We had the Do Not Disturb sign on our door, but the staff still came in our room to tidy up etc. I had things misplaced because of this and had to go looking for them. No clue if anything went missing yet since we are still traveling. The included breakfast was terrible. The hot tub was gross to be totally candid. The water was yellow and smelled odd. The staff was otherwise friendly and helpful at the front desk. Convenient location. Beds were mostly comfortable which is a bonus, we’ve stayed in far nicer places that had much worse beds. Still won’t go back.

We stayed here for almost ten days. We first stayed in a suite and had to extend our stay by two days. The first room I wrote a review about already. Don’t recommended the suites. The second room was better, but still wouldn’t go back. The door handle barely worked. There were occasions where we had to get staff to come help open the door and they already knew about the issue, but it hadn’t been fixed. The card slide for power in the room was also not functioning properly and we we had to call for staff to help, again they knew of the issue but it hadn’t been fixed. The water in the toilet kept running. We had the Do Not Disturb sign on our door, but the staff still came in our room to tidy up etc. I had things misplaced because of this and had to go looking for them. No clue if anything went missing yet since we are still traveling. The included breakfast was terrible. The hot tub was gross to be totally candid. The water was yellow and smelled odd. The staff was otherwise friendly and helpful at the front desk. Convenient location. Beds were mostly comfortable which is a bonus, we’ve stayed in far nicer places that had much worse beds. Still won’t go back.

We got a room with a massive balcony that we paid extra for, but it had no furniture on it to use it. The staff we spoke to said there was nothing to do for this. It’s dated and aging with the floors needing replacing, but not the end of the world. Friendly staff. Clean overall. The pool has no sun umbrellas and is cold. The “hot tub” on the first floor was huge, but the water was green and had an off smell to it and the entire area. The included breakfast was different types of bakery items, some fruit, runny egg mixture and Uruguayan style yogurt. The area itself was nice with plenty of options for food, close proximity to the Rambla & beaches. There is no outside sitting area other than the pool area. We might stay here again, we might not. We definitely won’t pay for an upgraded room here again that’s for sure. I wish I could get a refund for the extra we paid for that because it was extra, but unusable space.

We got a room with a massive balcony that we paid extra for, but it had no furniture on it to use it. The staff we spoke to said there was nothing to do for this. It’s dated and aging with the floors needing replacing, but not the end of the world. Friendly staff. Clean overall. The pool has no sun umbrellas and is cold. The “hot tub” on the first floor was huge, but the water was green and had an off smell to it and the entire area. The included breakfast was different types of bakery items, some fruit, runny egg mixture and Uruguayan style yogurt. The area itself was nice with plenty of options for food, close proximity to the Rambla & beaches. There is no outside sitting area other than the pool area. We might stay here again, we might not. We definitely won’t pay for an upgraded room here again that’s for sure. I wish I could get a refund for the extra we paid for that because it was extra, but unusable space.

Great place to stay

Great place to stay

Amazing location, good structure. The sower could be better. Breakfast just ok. Staff ok.

Amazing location, good structure. The sower could be better. Breakfast just ok. Staff ok.

Nice hotel reasonably priced. Location good but not central. Adjoining restaurant quite expensive. Nice swimming pool and staff spoke English. One (bearded) person on reception answered ‘well you have now’ when I said that I had never experienced 10am checkout before. I found this a bit rude even if he was trying to be funny.

Nice hotel reasonably priced. Location good but not central. Adjoining restaurant quite expensive. Nice swimming pool and staff spoke English. One (bearded) person on reception answered ‘well you have now’ when I said that I had never experienced 10am checkout before. I found this a bit rude even if he was trying to be funny.