To begin with - your experience might be different than ours. We thoroughly enjoyed our time in Sorrento - we used it as a central point for day trips to Capri (amazing) and Positano. The hotel was fairly clean - except one day a service person had to fix our AC and left a mess throughout our room and bathroom. Our experience with the staff was unique - as we had great experiences with other hospitality staff elsewhere in Sorrento. Hotel Florida staff didn’t seem very attuned to guest needs - no proactivity to make sure your stay was great. Odd thing - seemed to be a lot of locals visiting staff and received better service than guests. Was even told to get my own cappuccino at breakfast while the man working the bar passed by me to chat with others and make them cappuccino - odd. It seemed like the staff was inconvenienced by guests at times. The whole experience was just OK - I don’t want to trash the staff entirely. There is a young man serving in the restaurant who was excellent and thoughtful. Worked super hard. Room was clean and had all that we needed - wifi worked all but one day. To be clear - it’s good place if you need a clean room and do not expect a great guest experience - it will be adequate

To begin with - your experience might be different than ours. We thoroughly enjoyed our time in Sorrento - we used it as a central point for day trips to Capri (amazing) and Positano. The hotel was fairly clean - except one day a service person had to fix our AC and left a mess throughout our room and bathroom. Our experience with the staff was unique - as we had great experiences with other hospitality staff elsewhere in Sorrento. Hotel Florida staff didn’t seem very attuned to guest needs - no proactivity to make sure your stay was great. Odd thing - seemed to be a lot of locals visiting staff and received better service than guests. Was even told to get my own cappuccino at breakfast while the man working the bar passed by me to chat with others and make them cappuccino - odd. It seemed like the staff was inconvenienced by guests at times. The whole experience was just OK - I don’t want to trash the staff entirely. There is a young man serving in the restaurant who was excellent and thoughtful. Worked super hard. Room was clean and had all that we needed - wifi worked all but one day. To be clear - it’s good place if you need a clean room and do not expect a great guest experience - it will be adequate

Very nice

Great hotel for a 3 star

This hotel had good pricing for the Sorrento area. We loved the pool and the bar and restaurant. Our room was very underwhelming and there were a ton of tiny ants that got in and were all over the floor. That was a turn off.

Very quant place to stay, always quite around the area and helpful staff. Very close to a beach club and nice restaurants.

Very quant place to stay, always quite around the area and helpful staff. Very close to a beach club and nice restaurants.

Despite being 3 star hotel felt modern and well kept. The staff was friendly and always willing to accommodate, the hotel had everything we needed, a good size pool, bar, restaurant and a family room with 3 beds. The hotel was 10 minutes walk from the station / 15 minutes from town, which can be hard work with young children in the sun, but ok for older kids and adults. Overall we had a great time at Hotel Florida.