After a 10 hr drive, arrived to our room with the fireplace going & jazz music playing in the background. As a VIP, we received a bottle of wine with 2 glasses. It was so relaxing & the room was beautiful. Also enjoyed our breakfast. We will definitely be back!

After a 10 hr drive, arrived to our room with the fireplace going & jazz music playing in the background. As a VIP, we received a bottle of wine with 2 glasses. It was so relaxing & the room was beautiful. Also enjoyed our breakfast. We will definitely be back!

Just a very enjoyable place to stay. The breakfast in the morning is quite good.

Just a very enjoyable place to stay. The breakfast in the morning is quite good.

We were impressed by the thoughtful touches when we checked in. There was a dog bed, dog bowls and a couple of dog treats in one of the bowls. There was also a carafe of water with two glasses and two mints on the cups. The T.V. was on and was playing relaxing spa music. The room was clean and spacious, with a lower level living room area, complete with a gas fireplace. The balcony was also surprisingly spacious. The staff were friendly and courteous and quick to respond to requests we had. The complimentary continental breakfast was also enjoyable with a variety of food choices. Overall, we really enjoyed our stay and would stay there again.

We were impressed by the thoughtful touches when we checked in. There was a dog bed, dog bowls and a couple of dog treats in one of the bowls. There was also a carafe of water with two glasses and two mints on the cups. The T.V. was on and was playing relaxing spa music. The room was clean and spacious, with a lower level living room area, complete with a gas fireplace. The balcony was also surprisingly spacious. The staff were friendly and courteous and quick to respond to requests we had. The complimentary continental breakfast was also enjoyable with a variety of food choices. Overall, we really enjoyed our stay and would stay there again.

On arrival we had been given a VIP upgrade - the room was excellent with lovely views from the 2 balconies - the bed was very comfortable & the sofa in the living area too. Staff were very nice & helpful. Breakfast was adequate - on the 2nd morning ran out of fruit but it was ok. My only negative feedback is they only have one trolly to take cases to the room & it has a wonky wheel so didn’t bother when checking. Overall was very pleased with our stay & wished we had an extra night there.

On arrival we had been given a VIP upgrade - the room was excellent with lovely views from the 2 balconies - the bed was very comfortable & the sofa in the living area too. Staff were very nice & helpful. Breakfast was adequate - on the 2nd morning ran out of fruit but it was ok. My only negative feedback is they only have one trolly to take cases to the room & it has a wonky wheel so didn’t bother when checking. Overall was very pleased with our stay & wished we had an extra night there.

Staff was friendly and welcoming. So delighted that they had gluten free options at breakfast. Walk in the river wonderful. Close to OSU Campus making drop off easy.

Staff was friendly and welcoming. So delighted that they had gluten free options at breakfast. Walk in the river wonderful. Close to OSU Campus making drop off easy.

I loved this hotel. The staff was friendly and efficient. The hotel is small and older but in a good way. It has charm with large rooms and having a fireplace was very nice. The location was good. The only thing that could have been better was the shower never got hot so it was like warm. I definitely would recommend this hotel And I would stay here again for sure.

I loved this hotel. The staff was friendly and efficient. The hotel is small and older but in a good way. It has charm with large rooms and having a fireplace was very nice. The location was good. The only thing that could have been better was the shower never got hot so it was like warm. I definitely would recommend this hotel And I would stay here again for sure.

We had a large room with a patio overlooking the river. Ginny at checkin was very nice and offered suggestions for dinner and site seeing on our way out of town. Both were spot on.

I loved the patio and the walkable location. Room was super cozy as well.

Lovely accommodation and a nice touch to be offered a complimentary drink on arrival. As with many hotels in Oregon rooms are not serviced daily but this wasn't really an issue. There's no staff on duty after 8pm. An emergency number is provided but did worry about what would happen if you had a problem. The hotel is walking distance to several restaurants and via the river the downtown area is a pleasant walk.

Lovely accommodation and a nice touch to be offered a complimentary drink on arrival. As with many hotels in Oregon rooms are not serviced daily but this wasn't really an issue. There's no staff on duty after 8pm. An emergency number is provided but did worry about what would happen if you had a problem. The hotel is walking distance to several restaurants and via the river the downtown area is a pleasant walk.

We brought our well trained dog along, having checked that they were pet friendly and made arrangements. I checked all available policies through Expedia AND their website and it only stated the animal limit and fees. However, during check inn the women at the front desk asked what I was going to do with our pup while we were out of the hotel as he is not allowed in the room alone. She asked if I was going to leave him in the car (it is too hot to safely do so), and added that it would be hard to find that they hold this policy by simply looking through their website. In fact, the pet policies do NOT state that the pets are not allowed to be left in the room. This is not standard and is not conducive to being a “pet friendly” hotel if patrons are not able to leave their dog while going to dinner or an other activity. If we did not have family outside of town, we would have had to find somewhere else to stay or cancel our plans for the night. This policy needs to be made clear at booking. Besides for this, we were unimpressed with our room as it had a notable unpleasant smell when we walked in and had more than 10 bugs in the bathroom at all times. Including dead ones on the counter. The air in the room did not work, which especially frustrating during wildfire season as having a cool breeze come in is not an option when the air quality is extremely dangerous due to the smoke.

Always a pleasure to stay here!

Great place to stay

Had to remind the front desk that we were VIP. Also got a call while we were at the concert saying we needed to switch rooms which did not happen because we were at a concert. Room did not have working air conditioning so we had a horrible night's sleep..

Had to remind the front desk that we were VIP. Also got a call while we were at the concert saying we needed to switch rooms which did not happen because we were at a concert. Room did not have working air conditioning so we had a horrible night's sleep..

The staff here is so kind and helpful and make you feel like a special guest! The room was beautiful and even better than I expected. The views of the river were stunning and the experience here was so pleasant that I would come again! Very comfortable beds too!

Beautiful, quiet, and eminently safe for the 60 plus crowd or anyone else who appreciates those qualities in an overnite stay. Not the place for just one night as you’re passing through. Give it a few nights to enjoy Bend!

Beautiful, quiet, and eminently safe for the 60 plus crowd or anyone else who appreciates those qualities in an overnite stay. Not the place for just one night as you’re passing through. Give it a few nights to enjoy Bend!

The location is pretty good and our dog-friendly room was clean, Biggest grip was the dim lighting making it hard to read, apply makeup, etc. Stained lampshades. Everything was a shade of brown. That, combined with the dim lighting, left a lot to be desired aesthetically. Lost hot water for day so we received one night's credit.

Nice property!!

The location is pretty good and our dog-friendly room was clean, Biggest grip was the dim lighting making it hard to read, apply makeup, etc. Stained lampshades. Everything was a shade of brown. That, combined with the dim lighting, left a lot to be desired aesthetically. Lost hot water for day so we received one night's credit.

Nice property!!

The rooms are huge, quiet, suited us perfectly for a 3 day getaway. The balcony was lovely to sit on and look at the river.

The rooms are huge, quiet, suited us perfectly for a 3 day getaway. The balcony was lovely to sit on and look at the river.

We were initially thrilled with the room — large, sofa, small dining table and little niceties. Then — we turn the air down and nothing happens. We go to the front desk and she tells us there should have been a small tower A/C but it wasn’t there. Apparently that room didn’t have the normal A/C like the other rooms. She said she could move us to a different room. Then she mentioned that there was “a problem” and there was no hot water. No hot water the next day, or the next. She tells us at 8:00 pm our last evening that she wasn’t sure why she didn’t mention it to us earlier when she saw us leave for dinner but we could go down to an athletic club that would let us take a shower. She offered us a free beverage for the inconvenience. I loved the room but the way they handled the maintenance issues was really unacceptable. I then researched previous reviews and this happened before. It was extremely unpleasant. They should have offered to cancel our reservation so we could find other accommodations with air conditioning and hot water. I just could not recommend this place until they put money into fixing major issues with the property.

We were initially thrilled with the room — large, sofa, small dining table and little niceties. Then — we turn the air down and nothing happens. We go to the front desk and she tells us there should have been a small tower A/C but it wasn’t there. Apparently that room didn’t have the normal A/C like the other rooms. She said she could move us to a different room. Then she mentioned that there was “a problem” and there was no hot water. No hot water the next day, or the next. She tells us at 8:00 pm our last evening that she wasn’t sure why she didn’t mention it to us earlier when she saw us leave for dinner but we could go down to an athletic club that would let us take a shower. She offered us a free beverage for the inconvenience. I loved the room but the way they handled the maintenance issues was really unacceptable. I then researched previous reviews and this happened before. It was extremely unpleasant. They should have offered to cancel our reservation so we could find other accommodations with air conditioning and hot water. I just could not recommend this place until they put money into fixing major issues with the property.