A fantastic hotel, with brilliant facilities and service that made our stay a great one. The food and drink was excellent too.

I recently stayed at this charming hotel. It was a convenient location for city shopping and an impeccably clean and tidy environment. The Victorian, slightly industrial decor was an absolute delight, adding a unique character to the place. The staff were consistently friendly and polite, contributing positively to the overall experience. Additionally, the food and drink prices were reasonable, making dining in the hotel a pleasant and affordable option. However, there was a notable downside. Upon checking in, we were informed that we had been allocated 'The Shoe Box Room' due to booking through an agent, specifically originally with Expedia, rather than directly with the hotel. While the room itself met our needs, this practice felt somewhat condescending, particularly since we were paying a higher rate compared to some top hotels in Bristol's trendy Clifton area. Overall, the hotel's positives outweigh this minor issue. I hope the management reconsiders this approach to ensure all guests feel equally valued, regardless of how they book their stay.

I recently stayed at this charming hotel. It was a convenient location for city shopping and an impeccably clean and tidy environment. The Victorian, slightly industrial decor was an absolute delight, adding a unique character to the place. The staff were consistently friendly and polite, contributing positively to the overall experience. Additionally, the food and drink prices were reasonable, making dining in the hotel a pleasant and affordable option. However, there was a notable downside. Upon checking in, we were informed that we had been allocated 'The Shoe Box Room' due to booking through an agent, specifically originally with Expedia, rather than directly with the hotel. While the room itself met our needs, this practice felt somewhat condescending, particularly since we were paying a higher rate compared to some top hotels in Bristol's trendy Clifton area. Overall, the hotel's positives outweigh this minor issue. I hope the management reconsiders this approach to ensure all guests feel equally valued, regardless of how they book their stay.

beautiful hotel and gorgeous restaurant. Had both dinner and breakfast there which were both delicious! Would definitely stay again! Thank you!

beautiful hotel and gorgeous restaurant. Had both dinner and breakfast there which were both delicious! Would definitely stay again! Thank you!

Great

Great

Best hotel in Bristol and always great value too

Best hotel in Bristol and always great value too

Brilliant

Brilliant

A lovely, warm and inviting boutique hotel. Great touches including great toiletries, full stocked fridge, great soft towels. Brilliant.

A lovely, warm and inviting boutique hotel. Great touches including great toiletries, full stocked fridge, great soft towels. Brilliant.

Fantastic, amazing hotel. Definitely returning.

Fantastic, amazing hotel. Definitely returning.

We booked in for a weekend to celebrate our anniversary and the hotel was a surprise to my wife. Lovely interior and funky room designs. We had a couple of issues with the room but the staff did all they could to resolve the issues. When they couldn’t move us because they were fully booked they did all they could to make up for it and we couldn't fault their apologetic manner and efforts they went to to make up for it. We will look forward to staying at other hotels within the group. Thank you Floss and the Team!

We booked in for a weekend to celebrate our anniversary and the hotel was a surprise to my wife. Lovely interior and funky room designs. We had a couple of issues with the room but the staff did all they could to resolve the issues. When they couldn’t move us because they were fully booked they did all they could to make up for it and we couldn't fault their apologetic manner and efforts they went to to make up for it. We will look forward to staying at other hotels within the group. Thank you Floss and the Team!

Wonderful hotel. Always a warm welcome. The room was clean and very comfy. Great atmosphere overall, brilliant location for visiting Gloucester Rd and the city centre

Wonderful hotel. Always a warm welcome. The room was clean and very comfy. Great atmosphere overall, brilliant location for visiting Gloucester Rd and the city centre

Loved the lay out of the hotel. Very quirky and so very different to your normal/regular hotel. Great bar and food! Good part of town. Will definitely stay again! Only downside, no parking. But Cabot Circus car park just 5 mins walk. £17.80 for 24 hours. Costly, but safe place to park. Dont bother with JustPark app. It is cheaper, but will send you to dodgy neighbourhoods.

Loved the lay out of the hotel. Very quirky and so very different to your normal/regular hotel. Great bar and food! Good part of town. Will definitely stay again! Only downside, no parking. But Cabot Circus car park just 5 mins walk. £17.80 for 24 hours. Costly, but safe place to park. Dont bother with JustPark app. It is cheaper, but will send you to dodgy neighbourhoods.

I stay in hotels a lot for work and this is by far one of my favourites. Usually I just expect a clean and functional room but I felt so cosy and at home, the interior was beautiful and there were so many lovely little touches. In terms of practicality the hotel is in a good central location, it was easy to get parked using the RingGo app outside. Check in was quick, the room was very clean and the bed was really comfortable. Will definitely prioritise this hotel for upcoming Bristol work trips.

I stay in hotels a lot for work and this is by far one of my favourites. Usually I just expect a clean and functional room but I felt so cosy and at home, the interior was beautiful and there were so many lovely little touches. In terms of practicality the hotel is in a good central location, it was easy to get parked using the RingGo app outside. Check in was quick, the room was very clean and the bed was really comfortable. Will definitely prioritise this hotel for upcoming Bristol work trips.

Very unique property in a great location

Curtains to bedroom were poor . As an old building not easy to negotiate stairs to room. Quirky and different having stayed before but prices have increased significantly

Curtains to bedroom were poor . As an old building not easy to negotiate stairs to room. Quirky and different having stayed before but prices have increased significantly

Very unique property in a great location

Short, single night stay - very welcoming, good buzz with a Christmas party in full swing. Although not the biggest room - mine was comfortable and quirky.

Short, single night stay - very welcoming, good buzz with a Christmas party in full swing. Although not the biggest room - mine was comfortable and quirky.

We found this hotel situated conveniently for shopping areas in the centre of Bristol. The hotel didn't have a manned reception desk, but had a secure access tag system. Our room was cold when we arrived and we had to ask reception to turn on the heating remotely, similarly the television only worked properly if you could stream what you wanted to watch from your own mobile device after logging in. The furnishings were comfortable and as you would expect in a hotel at this price point. Unfortunately we had to leave before breakfast was served so we cannot comment on that but I would like to add that all the staff we saw were helpful and friendly

We found this hotel situated conveniently for shopping areas in the centre of Bristol. The hotel didn't have a manned reception desk, but had a secure access tag system. Our room was cold when we arrived and we had to ask reception to turn on the heating remotely, similarly the television only worked properly if you could stream what you wanted to watch from your own mobile device after logging in. The furnishings were comfortable and as you would expect in a hotel at this price point. Unfortunately we had to leave before breakfast was served so we cannot comment on that but I would like to add that all the staff we saw were helpful and friendly

Lovely accommodation. Great location easy to park outside on the street. A couple of details that would have made it better 1) immediately after check in pushed the lift call button and waited. The lift arrived and opened. Inside was woman with cleaning supplies listening to her headphones. She must have seen me waiting outside the opening door but she pushed the button to close the doors without saying a word and off went the lift! I had to take the stairs! Quite rude! 2) parking is convenient but it would be good if the hotel gave you info about local parking regulations. I parked in a bay on the share and paid via ru go until 9am the following day, presuming I could then extend if needed. At 8.50am the next day I tried to extend but had hit the max limit for parking in that bay/zone so I had to rush off and move the car around the corner!