Always love this hotel. The customer service is on point. We will be back.

From the minute I tried to check-in this hotel was a disaster. Nobody was at the counter and there was a sign. This said they were walking the property so that tells me. There was only one staff member for this hotel. I actually had to leave and come back a 1/2 an hour later. And then the staff member was in an office, hiding out somewhere the smell in the room was so overpowering, and there was a dehumidifier in the hallway with a tube running to the room next door to me in the stairwells, there was so much debris that you could hardly walk without getting Sheetrock on your shoes, I did not feel safe in the my room and thus I just left as I couldn't when I tried to reach out to hotels.com, they said to talk to a manager. Well, there's no manager to talk to nobody.There's no phone number directly to the hotel.And there was lack of staff to help.

From the minute I tried to check-in this hotel was a disaster. Nobody was at the counter and there was a sign. This said they were walking the property so that tells me. There was only one staff member for this hotel. I actually had to leave and come back a 1/2 an hour later. And then the staff member was in an office, hiding out somewhere the smell in the room was so overpowering, and there was a dehumidifier in the hallway with a tube running to the room next door to me in the stairwells, there was so much debris that you could hardly walk without getting Sheetrock on your shoes, I did not feel safe in the my room and thus I just left as I couldn't when I tried to reach out to hotels.com, they said to talk to a manager. Well, there's no manager to talk to nobody.There's no phone number directly to the hotel.And there was lack of staff to help.

It’s in a great location for beach access but the property needs a lot of maintenance. There was a company there working on the property so I believe this will be resolved soon.

It’s in a great location for beach access but the property needs a lot of maintenance. There was a company there working on the property so I believe this will be resolved soon.

Check in was after 1am. Associate was professional and helpful. Room and bathroom were clean. No stains on the sheets or pillows, carpets, toilet, and shower. The refrigerator was nice and kept beverages cold. The room was on the 4th floor and we had a good view of the gulf. I didn’t get a chance to try breakfast because I slept in each morning. I almost canceled my reservation because of reviews I read. I’m glad I didn’t. I would stay here again.

Check in was after 1am. Associate was professional and helpful. Room and bathroom were clean. No stains on the sheets or pillows, carpets, toilet, and shower. The refrigerator was nice and kept beverages cold. The room was on the 4th floor and we had a good view of the gulf. I didn’t get a chance to try breakfast because I slept in each morning. I almost canceled my reservation because of reviews I read. I’m glad I didn’t. I would stay here again.

We had a great room with a very very loud kid upstairs. The desk clerk helped us move to a similar room.

We had a great room with a very very loud kid upstairs. The desk clerk helped us move to a similar room.

Great stay. Property had some damage maybe from a storm or something but it was a good stay. The sign should be a bit bigger couldn’t see it over the trees and bushes

Great stay. Property had some damage maybe from a storm or something but it was a good stay. The sign should be a bit bigger couldn’t see it over the trees and bushes

Large roaches or water bugs in room on two different days. I dead and the other alive. Also, on at least two occasions the soap holder in the shower area was cleaned and the ice bucket was not emplied and a new plastic bag not inserted.

Large roaches or water bugs in room on two different days. I dead and the other alive. Also, on at least two occasions the soap holder in the shower area was cleaned and the ice bucket was not emplied and a new plastic bag not inserted.

The building had a bad smell caused my husband’s and I sinuses to go crazy.

It was terrible, smelled like mold and mildew in the room and there refused to change me rooms even when there was a room available. Their was black mold every where in the room

It was terrible, smelled like mold and mildew in the room and there refused to change me rooms even when there was a room available. Their was black mold every where in the room

Room very clean did fish almost all day evrry day.

Room very clean did fish almost all day evrry day.

Completely satisfied with service and cleanliness. Will stay there again

Completely satisfied with service and cleanliness. Will stay there again

Excellent hotel. The workers was great. The only down fall we had during the stay was our room card kept deactivating. Other than that it was great.

Excellent hotel. The workers was great. The only down fall we had during the stay was our room card kept deactivating. Other than that it was great.

I asked front desk for an iron and she stated for me to go down and get it. Not good and the stay condition was not stay able. Should call the city to close it down. Not following the city ordinance to have the hotel running.

Staff were noce. Only thing the renovation of.the hoteloutside. There was paint chips and some holes where men were working and no caution sofns. Other than that it was a great stay

I asked front desk for an iron and she stated for me to go down and get it. Not good and the stay condition was not stay able. Should call the city to close it down. Not following the city ordinance to have the hotel running.

Staff were noce. Only thing the renovation of.the hoteloutside. There was paint chips and some holes where men were working and no caution sofns. Other than that it was a great stay

The property is somewhat dated. The fitted sheet was stained on one of the beds. Wi-Fi didn’t work. I requested late check out and, at check in, the agent confirmed my late check out for 1pm. On checkout day, several staff members knocked on the door prior to, at, and after 11a. Breakfast was lackluster. There was not a meat option and the eggs and coffee were watery. I do not recommend this property to others.

The property is somewhat dated. The fitted sheet was stained on one of the beds. Wi-Fi didn’t work. I requested late check out and, at check in, the agent confirmed my late check out for 1pm. On checkout day, several staff members knocked on the door prior to, at, and after 11a. Breakfast was lackluster. There was not a meat option and the eggs and coffee were watery. I do not recommend this property to others.

Was within a short walking distance to the beach. Room was spacious and clean.

Was within a short walking distance to the beach. Room was spacious and clean.

Easy walk to the beach, Nice pool. Good breakfast.

Easy walk to the beach, Nice pool. Good breakfast.