Yelling going

Yelling going

. Sheets had stains - Bathroom old and gross - Could use new towels . Had a dog on one side and crying kids on the other. Absolutely would not stay there again.

. Sheets had stains - Bathroom old and gross - Could use new towels . Had a dog on one side and crying kids on the other. Absolutely would not stay there again.

Wifi did not work , looks generally run down and not a good part of town

Wifi did not work , looks generally run down and not a good part of town

This place is terrible. AVOID at all costs. Worst customer service and experience. I booked a two night stay and had to cancel last minute. I was told I would get a refund for one night and was quoted the refund amount. Understandable that I wouldntbe refunded the full amount but have been waiting for the partial refund. The refund was never honored and the staff has refused to respond to my multiple follow ups about the request. I escalated to get help (I included an email that stated I would get a refund) and was told a refund would not be processed. A company that blatantly goes against their own policies is not worth anyones time.

This place is terrible. AVOID at all costs. Worst customer service and experience. I booked a two night stay and had to cancel last minute. I was told I would get a refund for one night and was quoted the refund amount. Understandable that I wouldntbe refunded the full amount but have been waiting for the partial refund. The refund was never honored and the staff has refused to respond to my multiple follow ups about the request. I escalated to get help (I included an email that stated I would get a refund) and was told a refund would not be processed. A company that blatantly goes against their own policies is not worth anyones time.