The apartment was in a great location, really bright and spacious! Good shower. Note that key collection is across town. Some items not there for longer stay eg cloth in the kitchen, but overall very good.

First the Good news, the flat is very nice. one bedroom, bathroom and open plan lounge/kitched. The bedroom is divided only by a curtain from the rest of the flat. The lat is secure and is situated only 5 minute walk to Shard/London Bridge/Guys Hospital. Caution if you have a medical complaint be aware that the there is a number of steep stairs to get up to the flats front door. All in all great location and nice flat. However, the booking process and customer service is awful. I booked through hotels.com and did not notice that you had to collect the keys from Camden or you could pay extra ££ for them to be delivered to the flat for when you got there. This piece of information is conveniently not shown on the front page of the description and you have to click read more to see it. For those who dont know this is a real pain getting across London. IAs soon as i received the confirmation i realised the process for picking up the keys and i tried to cancel, but they would have nothing of it. I tried contacting Hotels.com who contacted them on my behalf but again to no avail. When you arive in Camden you have to pay a cleaning bill, separately and only in Cash. They will not accept card payment for the cleaning, even though they have a card machine there and will let you pay the deposit fro the flat on it. I physicall had to exit the building find the local cash machine and then go back. Bottom line great flat but BE AWARE OF THE KEY & FEES COLLECTION PROCESS

We expected the apartment to be at 16-18 Marshalsea Rd (chosen cause close to Borough tube station) but we were placed in a total different one at Plantain Pl. Quite disappointing.

Loved the apt very modern great view of the shard nice area. Possible downside 34 steps up to apt.

Excellent location next to cafes and only 10 min walk from the Globe theatre and the London bridge, and yet in a very quiet house. Staff at the rental place (keys not picked up at the flat) was very helpful. No problems storing bags etc

Very clean and modern apatrment near everything you need.

Great location with lots of facilities nearby. Clean comfortable apartment in easy walking distance of the South Bank.

Unnecessary fees and time waste with check in at diffent location. Just be aware of it. People are nice. Appartment was nice.