Was kept awake until 12.30am on a sunday night - NO breakfast available san we paid for breakfast for 2 nights - dirty bathroom, dirty walls - WOULD NOT RECOMMEND

Very noisy from the downstairs bar at night. Room servicing was below average.Tv had no picture, was never resolved.oh and parking fee per night was it.

quick check in at bar, unfortunatly the tv did not work in the room, but this was sorted by moving me to another room. The room was great nice and warm as it was freezing outside. Bed comfy and clean, bathroom great, good wifi. Great stay great staff.

Location. Nothing to add. Staff are okay.Internet not working. No cleaner.

having stayed here many times this stay was very dissapointing as there was no running water at all, couldnt flush the toilet or have a shower or even have a cup of tea, especially my morning cup, not very happy at all, there was a small notice in the corridor door but nothing from a member of staff to apologize, they could of given us bottled water or some sort of compensation.

room was dusty, some parts had not been cleaned for a while, running finger across top of ledge above bedside cupboard for example produced a LOT of dirt .... room also noisy from some fan or central heating system or something .... also our credit card got overcharged by mistake by an additional £100 ! just lucky that we noticed it ! it took 3 x phone calls to get the refund, received no actual apology for the overcharge, all we got was ‘oh, that was the managers fault’ ☹️ not worth £75 for bed only, even for chester ☹️

Location was good, could do with an update to the decor

We stayed in room 25, it was a clean room in good condition, the rooms are as you would expect an old building to be.. its never going to be a premier inn at that price range!! We had tea and it was good food and drink(for the price) Major Downside however! The university is just up the road and on Thursday night it was karaoke, and I'm not exaggerating when I say it was rammed full of students dancing on the tables where people was eating food hours earlier. This wasn't to bad for us as we are a young couple and was drinking in the bar.. but had we gone to bed early, I'd have been pissed off as its easily heard from the room.