The property itself was fantastic.. Wifi had to be purchased through the park holiday, which is fine, but the caravan was in a position that no eifi signal could be obtained and so we couldnt actually purchase and ue wifi at all. Having young children, wifi was a key for us. Also, the pool was closed for maintenance and this was not advised. We were able to go over to the sister accommodation pool tho, but this was quite a walk, especially with 2 youngsters in the rain. Not the property owners fault tho.

Just got back from a lovely stay in a lovely caravan. Host, Laila was brilliant and replied to messages quickly. Location was perfect and a great place for children. Will definitely use again. Thank you xx

We had a fantastic time and with a short walk to Shanklin village and the beach it was the perfect location. The park facilities were great and we particularly enjoyed the indoor and outdoor swimming pools.

Very good value, spacious and clean caravan very well equipped in some respects although no toys / kids games as was stated in the description. Nor DVD player. No problem - minor quibbles. The amount we paid was excellent for what we got and so I’d definitely recommend this caravan for a family of 4 or maybe 5... It’s only 4 mins walk to a large new Lidl and a few mins more to the town centre and then seafront. Tricky that so many facilities and entertainments were limited to Covid restrictions but the staff without exception at Lower Hyde were excellent, friendly and professional at all times. Thanks very much for a really good stay to break up the October half term!!

from the moment we arrived we had problems. First, no towels.. the desc says " linen provided" but obviously this did not include towels. Rang the owner ...she said she had emailed me that info .. email never recieved. She did then go and buy towels and have them delivered by her cleaner the same day . Then we realised we did not have enough cutlery ( only three tea spoons and two dessert spoons for a caravan that sleeps six ) . We then discovered that the oven door was hanging off. The hall light did not work . The outside light did not work . Bulbs out on both the kitchen and living areas. Extractor fan in the bathroom not working . The window in one of the bedrooms was broken and could not be used .Again reported .. this time directly to the cleaner. New cutlery appeared within 24 hours. The oven door was mended. The window was looked at but was not properly repaired and stayed shut for the entire week. Could not be op[ened . On arrival the second twin bedroom smelt very damp and musty we had to open all the windows . We did not realise until bedtime that the carpet was sodden. The boiler was leaking and the adjacent carpet was soaking up all the water. It meant one of us had to sleep on the pull out bed in the lounge. This was reported the next day . The water was pouring out of the boiler .. through the floor .. and onto the hard standing underneath. A plumber appeared the following day and said he had rectified it but is continued to leak all week and despite further reports nothing was done.. resulting in the second bedoom being unusable for the whole week .The cleaner tried to recify this by putting towels on the floor in the bedroom and around the pipes in the boiler cupboard but this only made the situation worse as they became sodden very quickly . Then to our horror we discovered that the shower waste pipe was not plumbed in and the water was pouring out from the shower directly onto the hard standing underneath. It was reported and was rectified on the same day .. 5 days into our stay. It had been like it for 5 days until we spotted it . The bulbs were never replaced. The outside light was never fixed. The van is NOT a ten min walk to the beach .. it is at least 25 mins walk we walked it twice and timed ourselves ( and we walk fast ) We have reported all these problems to the owner . She has offered us a free weekend.. incl ferry .. to the same van .. in the winter months .. as compensation. Really ?

We had a lovely little getaway in this clean and well stocked caravan. Lots of lovely little touches, such as milk in the fridge when we arrived. We didn’t think of bringing a tea towel, but purchased a set from the on site shop, which was very convenient. Great facilities on site too - the adventure playground was very popular.

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We've been the the Isle of Wight many times but this was one of our best holidays so far. The weather was really hot and sunny and the caravan was lovely - very spacious and clean and we loved the decking area! It was nice and sunny to sit outside for breakfast and in the evening there was welcome shade to sit outside enjoying a glass of wine! The location is great too - walking distance of Shanklin town centre and also the beach and close to various supermarkets. Thanks for a lovely holiday! We will definitely be back!

The cabin is clean, well maintained and warm despite it being winter. The hot water was fast, instantaneous and the shower was excellent.

Well maintained and well decorated . Cozy and comfy throughout 👍

We really enjoyed our break on the Isle of Wight. The location was good for exploring and the site was family friendly. There was a Café/restaurant that was good for full breakfasts and meals if you’re not in the mood to cook. A small supermarket is within walking distance near the entrance to the site for groceries and essentials. The train station is also close to the site entrance and is a real experience in it own right! This property provides everything needed for your stay.

We really enjoyed our stay on the Isle of Wight. The site is in a good location for exploring and is family friendly. There is a handy Café/restaurant for cooked breakfasts and evening meals if you don’t feel like cooking. A supermarket is within walking distance for groceries and essentials.

We really enjoyed our break in the Isle of Wight. The caravan was located on a lovely family friendly holiday park with good amenities. The cafe/restaurant/ bar was really useful for cooked breakfasts and evening meals if you don’t feel like cooking. Good base for exploring the island and Shanklin. Close to two supermarkets and Shanklin station. There was a good cycle/ footpath from the site for exploring. Cycle hire available on the site.