Central location, clean and comfortable

Pool was closed for renovation

Very clean rooms nicely complimented. I was beside the elevators and did hear some noise from that. The A/C was very quiet and the beds very comfortable. Staff were very kind and helpful. Online check in was really smooth. Highly recommend this hotel. Location was ideal for visiting parliament.

Beside the elevators and heard a little bit of noise.

The location was ok; walking distance to Byward Market and the Rideau Centre but it was a 10-15 minute walk. Probably quite a few hotels nearer. Subway station just a block away though. Hotel seemed quite dated but the room was big and the beds comfy. The pool was not open when we visited. Perhaps a bit overpriced for what it was

Location was perfect for me

Les lits étaient confortables et les chambres étaient propres.

Rapport qualité prix: Très dispendieux considérant les services offerts et le charme limité de l'établissement. Le personnel était ok, mais le stationnement était fermé en raison de rénovations et nous devions faire appel à un valet pour aller chercher et porter notre voiture à un stationnement plus loin. ce système n'était pas pratique et les valets faisaient le minimum (pas d'aide pour mettre nos bagages dans la voiture, absents quand nous avions besoin d'eux). Nous avons trouvé ceci très ordinaire considérant le prix de l'hôtel. Nous avons été mangé au restaurant de l'hôtel à notre arrivée le premier soir, c'est à déconseiller. Les choix au menu sont très limités et la nourriture est très moyenne (considérant ce que cela nous a coûté). Il est préférable de prendre ses repas ailleurs. Bref, ce n'est pas notre meilleure expérience d'hôtel.

Behulpzame staf. Locatie dichtbij alles.

Niet elke dag is er housekeeping

Room was fine beds were very comfortable staff were very kind and helpful.

Car was parked 5 blocks away. Valet parking only. Understand there was construction going on. No compensation offered for the inconvenience.

Excellent staff.

Not a well maintained property. No prior intimation on Hotel services like the restaurant being unavailable. Room condition was not commensurate with the price of the stay and none of the inclusions promised were available.