The staff made it a memorable birthday celebration for my daughter. Liam at front desk was great.

The only things I like is the location and the room is large.

I didn't enjoy the gym it needs more equipment and updating, the Jets in the hot tubs didn't work, the music in the lobby is way too loud, cannot sit in the Oak and Crue due to the loud music it's like a dance club every night. Is that really necessary it doesn't determine whether people are having a good time or not. I didn't like the fact that the floor in my room was so hard.... they took out the carpets. I didn't like the fact that there was actually water leaking through the floor in my room. I didn't like the fact that my room had a bad smell the moment I checked in and they wouldn't provide me with a decent new room even though I said it had a smell. They could have made more of an effort to give me a different room that was still quiet. I don't like the fact that there are no shower caps or facial cleanser in the bathroom. Also the bathroom is way too dim and the blind on the window in the bathroom is broken so I couldn't get any natural light in. The bathroom floor is freezing also.

The facilities, generally, were clean and comfortable.

The jets in the outdoor hot tub were underwhelming and we couldn't find a control to allow us to turn up the jets.

Amazing location

Nothing!

Location was best n so many amenities

Clean and friendly staff.

Nothing it was great. There was an extra fee that was added but then refunded at the end of the visit.

Enjoyed the pool and rooms are clean, staff super friendly

I didn’t like that they say is included in the resort fee the kayak and paddle boat but they only had one paddle boat available for the hotel so we were never able to use it as it was always taken, they only had 2 boat oar and it was 4 of us that wanted to use it they only had 3 bikes also so that was a little disappointing that we wanted to make use of this and couldn’t

Everything was pretty good, modern, clean.

Signage on how to get from the parkade to the lobby and the lobby/casino to your room. Firmer pillows.