Clean, hot shower, nice Dove products

Hole in the carpet, run down, small room, needs refurbishment

Super location close to the San Jose airport. Pet friendly loved the little pet walking trail. Breakfast was so well laid out with great variety. The waffles were very good

The location and free Uber rides to airport makes my traveling very convenient.

The staff was alright. Just decent. The woman who serves the breakfast was most friendly of all.

Clean

No enough shade in the pool area

Shuttle service. Hot breakfast. Comfortable beds. A/C

The plumbing of the sink was making loud noise off and on.

It was quiet and clean. I felt safe alone.

The bathroom door closes itself. I didn’t like that.

I liked how there is complementary breakfast for all guest not just selective

Nothing to comment

Convenient, comfortable, price

The online check in process was a waste of time; it saved me no time at all. And when we arrived, there was a line of 17 people checking in - it was a group, each being checked in to individual rooms. One reception agent was processing the group for nearly 15 minutes before a second agent arrived to assist. When it came our turn to check in, and I indicated that I had done so online and only needed to pick up my room key, the agent told me to not bother completing the online check in next time because paperwork and documentation had to be completed and signed along with the credit card retention for incidentals in person at the reception desk.