Location, next to Florida mall , friendly staff, family hotel,

Nothing

The hotel was nice looking. Looked luxurious and also close and connected to the mall and Starbucks.

Better blankets. Bigger pool.

Nothing terrible about the hotel. It's an average hotel in an average location with an average experience.

Location. The mall isn't anything special whatsoever. Reception staff nice but door staff were rude/pushy.

Clean room! Friendly staff! Accommodated us with our luggage until room was ready.

The room was clean

I felt like the buffet was way too expensive for what it offered. I would never buy it again. I thought the hotel was too big to treat each guest as as priority. The vending machines didn’t work.

Room was fine, location and access to shops, restaurants and parking all good.

The bath/shower was pretty tired and old

Tv remote didnt work when gotnto room. Called front desk. Within a few minutes a new one was brought up and tested. Great service.

No complaints

The location was phenomenal. Inside a great mall with fabulous food and shopping both inside and outside of the mall!

Great shower, not so great venting.

facilities

clean

The location was good for the Mall

Room wasn't serviced

clean has parking

expensive far from Disney

it’s inside the mall, it’s beautiful and the staff is very nice

there werent soft pillows at my room

The location

NA

handy to shops

a good bit away from the airport

I actually liked every thing about our stay at the hotel. The staff was friendly and very helpful. The location was awesome because I love to shop and it was walking distance from our church. Plus the room fit our needs.

The hotel is in a nice area-attached to the Florida Mall. How convenient! It's clean and elevators are fast. The free parking is a very short walk from hotel. Free bottles of water daily and room comes with a frig and microwave which is a plus when traveling with kids.