Staff were exceptional. Extremely helpful. Came to the room to give us a kettle, a baby cot, a microwave and multiple other smaller things

Location is around tenderlion which has a 250% higher crime rate versus rest of USA. My understanding was that breakfast was included & it was communicated at check-in but it was not. Manager could have given us a complimentary breakfast as a goodwill gesture

Très bien, propre et moderne. Le personnel est très professionnel et sympathique Les chambres sont confortables malgré le fait qu on sent l air des fenêtres

L emplacement, un gros sentiment d insécurité le soir dans ce quartier entre les SDF et les drogués mais l hôtel n y peut rien. Nous faisions en sorte d être rentré à l hôtel avant 20h ce qui est dommage quand on est à San Francisco. Mais la ville en elle même provoque un sentiment d insécurité bien qu elle soit magnifique j étais contente d en repartir au bout de 2 jours.

we were on the 14th floor, we upgraded and were very happy with the room . the bed on the left side however was lower than the right side. other than that it was an amazing stay.

the Bed was a bit uncomfortable because the side i slept on was lower than the right side.

Clean and comfortable, enough space to open up 2 large luggages. The temperature from the rain shower is easy to adjust. TV channels include HBO, which kept me entertained. Blackout curtains. Special call out to Albert who is friendly and offered advice on where to avoid, directed us to eateries and so on.

We were checked in by a straight face room manager. Quoted 2 nights instead of the 4 nights I was booked for. Didn’t double confirm my email address and needless to say, he got the address incorrectly, and I had to correct it with another staff member. Collected 400 for incidentals (probably because I stayed 4 nights). Valet parking is available at 85 for oversized vehicles. Feather pillow is too soft and we ask for another type which they sent over. Toilet is bright (though it has an auto off but not censor triggered ~ you have to switch it on when you go in again). The room is next to an elevator and is noisy. Asked for a replacement room and it was promptly exchanged.

Sus cuartos

Nada

Location was perfect. Rooms were decent size too

Nothing as such

Special thanks to Jason at reception, who made the check-in process seamless and welcoming!

Everything. Atmosphere was calm and lovely.

The coffee machine in the room And no water in the room.

They overcharged me and they did not refund my deposit total

Tout était parfait. Je recommande

Location was great, wonderful amenities and big rooms. Loved spending new years here!

Propre, moderne, a pied du centre commerçant

Le pdj est un peut cher et le service est « bizarre » on commande au comptoir certains article sont a venir cherd’autre sont servi a table… mais la qualité est bonne. Le quartier peut aussi choquer, pas mal de sans habits qui rodent, pas toujours rassurant… Pas de parking mais parking publique sure à proximité (- de 5 mn a pied) et valet parking disponible mais le tout rst en supplément.

الموقع بمنطقة مركزية قريب من الاسواق والمطاعم

الموقع سيئ غير مناسب لانتشار الهومليس قريب من الفندق

The Redwood Room

Plastic sticks to stir coffee.

I was offered the o. The option to upgrade to a suite on a high floor for minimal cost. The suite was large, separate living room, dressing area and 3 closets! The Redwood Bar is a must!

Food options are limited but there's plenty in the area.

Super nice hotel, friendly stuff, extremely comfortable bed, cool bar and breakfast cafe without leaving the building

Nothing bothered me

Location in Central San Fran was perfect. Staff were excellent. Rooms were adequately sized, clean and comfortable. Main bar was a nice area to spend the evening.

Everything was Good.

Zentrale Lage, freundliches Personal

everything

n/a

la amabilidad de los conserjes. la habitación, amplia y cómoda La ubicación al borde de ser perfecta

muchos homeless

The room is lovely. Beautiful, large comfortable bed. The bathroom is well equipped, large space and shower. The water pressure was very low and took a long time to warm up.

I didn't like the pressure from staff to upgrade.

When we were underwhelmed by our first room we were offered a 'holiday special' upgrade from our executive King to a one bedroom suite for $50. It was TOTALLY worth it! The view from our original room was just meh. The suite was on the 13th floor and the view was fabulous!

I had breakfast alone at Fredrick's (their restaurant) our first morning at the hotel and I was horrified to pay $44 (inc. tax + tip) for one of the worst breakfasts I've ever eaten!! Terrible scrambled eggs, flavorless potatoes, fatty/undercooked bacon and a latte. The staff was lovely, but I wouldn't spend a dime in this restaurant (at least for breakfast) if you can avoid it.

Great location, team were warm, friendly and engaging and the room/suites were fantastic

Nil

Great hotel. Room was clean, spacious, modern, comfortable. It was in a great central location and had a wonderful bar/restaurant. It was also great value for money compared to many others in the area.

Die Lage war sehr gut. Frühstück war üblich in Kalifornien nicht in die Kirchen. Zugehörige Frühstücksrestaurant war sehr gut, wenn auch etwas teuer.

Wir mussten unser Zimmer wechseln und haben Upgrade in Anspruch genommen, weil das überschwänglich gebuchte Standard Zimmer sehr abgenutzt war und nach kaltem Rauch roch.

Bien situé, chambre confortable, tranquille, excellent restaurant de déjeuner, personnel très gentil à la réception

A lot of disposable cups and glasses; individual bottles of shampoo and conditioner, not very "green"

Localização!

Locatie is mooi centraal, goed verzorgde kamers en vriendelijk personeel. Hebben op verzoek een rustige kamer aangeboden, wat ook zo bleek te zijn, heel fijn!

In de buurt van de locatie regelmatig daklozen gezien, al is dit natuurlijk eerder een probleem van de stad. Overigens geen last van gehad. In de badkamer was alleen een vaste douchekop, maar ook een flexibele was handiger geweest.

Lovely hotel and nice room

Quite pricey and not keen in location

Hervorragende Qualität, sehr freundlicher Service, Frühstück super und abends tolle Atmosphäre in der Hotelbar, die Lage könnte für San Francisco nicht besser sein

Eigentlich gibt es nichts zu bemängeln

chambre/suite impeccable et très agréable pour une famille.

Beaucoup de SDF dans le quartier autour. Dommage pour le prix les petits déjeuner n’étaient pas inclus