I arrived after 11 PM and the front desk clerk was so friendly and helpful including offering a later check out. Very good breakfast. The location was great to shopping we needed to do prior to going to the concert late afternoon.

Everything was great. There was nothing that I didn't like.

location

staff wasn’t overly friendly, beds weren’t very comfortable, lighting was terrible

most of the lights did not work. the bed was life sleeping on rocks.

nothing worked. the air never really cooled

proximity to truist park. free parking.

breakfast wasn’t very impressive. no one at front desk to check in, had to search and find them.

clean, location was great

close to our venue

some things were a little worn out

I enjoyed how kind the staff was. The location was also at a perfect distance from the Battery.

The dryer was seriously disgusting inside.

breakfast was good, and we got to checkin earlier

the room smelled like pee, the bathtub water spout was broken and the sink was leaking

the only redeeming and likable thing about this entire hotel is the man who works front desk. i wish I remembered his name.

when I check in after a concert with a friend I had paid for a 2 queen beds. we went to the room and it was a king bed. they didn’t say anything when we checked in. when I called down to say they gave me the wrong room and that I needed 2 queens the response was “sorry we’re all sold out of those and there’s nothing we can do”. so the friend and I, someone I didn’t know extremely well had to share a bed. it was awkward. neither of us slept great. when I looked on booking.com even that night from the hotel room it showed there was still one double queen room available. i had reserved this room a week prior so if they were sold out of queen beds. why did no one contact me in that amount of time? the hotel offered no discount. i asked to have a manager call me to understand why this even happened. i reached out to booking.com and was given a 15% coupon on my account to use for a future stay. which I’m of course a little hesitant to even use unless I’m traveling solo. who knows what room I’ll even end up with. booking.com passed the blame to the hotel and the hotel said it was completely booking.com deal and couldn’t offer any financials since I went direct through them. i even called 2 times since leaving the property to speak to a manager and both times were told they would call me and they never did. i would not stay at this hotel again.