Very clean, we'll maintained. Excellent location without a lot of noise.

Limited control of air conditioner. It was turned as cold as possible, but in the early morning would be warm in the room as the air only runs with motion. Not enough movement while sleeping, so the room got warm.

I enjoyed room service, restaurant and bar

I would have liked access to water

the outdoor spaces

room and hotel smelled musty, room was dusty

I love old classic hotels and this one did not disappoint! High ceilings, sumptuous textiles, and a gracious stairway with a thick patterned rug. Yet, good wifi, free coffee in the morning, and an efficient and kind host at the front desk.

Location and property were both desirable - GREAT onsite bar.

Nothing - I'd stay again

The staff set it apart. Ann and Cory to name a couple. I wish I knew more names to mention them all.

Great location with exceptional staff.

I preferred a firmer mattress .

The desk staff were excellent and we particularly enjoyed chatting with Willie Jackson. He was very helpful and quite personable. We found the location to be ideal for the event. Others may not think so, but since we like to walk, the distance to Target Center was quite easy. For a heritage building, it was warm and quiet.

The air units in the rooms tend to be a bit loud and there didn't appear to be a way to turn them down or off while we slept.

We had the BRUNCH on Sunday, December 25th. The food was ok but very expensive...but being Christmas it was convenient and the staff were always attentive. The dinner on Friday night was very good and more to our liking as it was a full menu. We enjoyed the music in the Bar (relatives of the owner) on 12/23/22 and playing TRIVIA in the bar with fam on Saturday, 12/24 afternoon. They need to stock some Cream Sherry in the bar....just a suggestion. Staff and other patrons were very nice about our two dogs (Welsh Corgi and Cavelier King Charles Spaniel)....they enjoyed it for Christmas Day when we all...including the dogs....wore our Christmas PJ's to the lobby (and Brunch for the 2 legged members of our family) for a photo shoot done by Jenny, Nicollet Island Manager. Jenny was very helpful and a delight! My daughter and I had an in-room WONDERFUL massage from HALO masseuses (Danielle and Sam). They were skilled and lovely ladies to help us get our kinks out! We would do it all again!!

Wish there were refrigerators and micros in the room....BUT....they kept our bagged leftovers in a fridge in the kitchen so we were able to take it all home with us as we live in St Paul.

Beautiful location, facility and room. Wonderful staff and food. Couldn't have been nicer!!

Bed was too hard.

There was no breakfast offered.

Upon entering the room it was a very strong smell of dampness. It certainly is understandable being an island in the Mississippi and being a stone building that moisture is retained. There was no breakfast offered. And there was a very limited menu for dinner.