room, location, atmosphere from lobby and bar area. complimentary champagne upon check in. You could tell this is a well operated Hotel by Marcus Corp. Much better than Iron Horse, where I will not stay

beautiful property, quiet rooms. staff is impeccable and helpful.

everything! live music every night

nothing

I stayed there for 3 nights. I really liked the location, the hotel itself ( very fancy) and the staff. The bar and the restaurant ARIA were okay too.

My main concern was that my room was not clean when I arrived ( I found some hair in the shower, the carpets were not clean at all as well)… It was kinda gross, so I asked the person at the front desk to have my room cleaned up on the next day. I was very disappointed when I came back from a walk on the next day and my room was not cleaned.. So next day I had too call the front desk twice to make sure that my room will be cleaned… It was then cleaned.. I mean the ladies were there but they did only the bed. The carpet was still very gross, the sink and the shower area were not cleaned at all! When you pay over 700$ for 3 nights, you kinda expect that it is going to be clean and will not have to worry about it..

art

The gentleman who checked us in and out was wonderful! The room was great.

The small blood stain on the mattress protector. Room service was slow.

I think Conde Nest Traveler said it the best..."One of the Absolute Coolest Hotels in Wisconsin". Each room is like a work of art. Loved the working record player! The pink eraser soaps at the room sink were gimmicky...and it worked...we bought multiple packages as gifts!

Would like better coordination between the hotel and restaurants. For ex, the hotel restaurant didn't know how to apply the restaurant credit provided by the hotel...yielding to some uncertainty.

No valet services

We loved the hotel--everything about it is well thought out and quite beautiful. The big and comfortable lounge area was a real bonus! The only thing that wasn't great was the size of our room--it was a "king deluxe," but it felt a bit small.

As noted above, the room felt small despite its billing as a "king deluxe."

The front desk and bell boy service was definitely top notch I felt. The bar in the lobby was great. I enjoyed walking through the art exhibits with the cocktail in hand. Our hotel room was nice and very artsy. I love the little addition with the record player and old records. Super cool. Location was a short distance to some restaurants.

I didn't like the parking lot situation. It was a long walk with all your luggage, and if you want assistance, you have to walk to bell service first, get the rolling cart with the bell boy, and then back to car. It was a chaotic mess. But, once someone was there to assist, that made me feel better.

Love the art decor in the rooms and public areas. We used the record player and tried the ukulele but it was really out of tune. Good thing for the rooms next door! I have recommended St. Kate's to all my friends.

beautiful

nothing

loved all the art throughout the Hotel

parking garage

love the style , service and amenities

not great bar service as in past visits