We tried to call front desk from the hotel room the phone will ring and no one will answer at the front desk, so incase of emergency the guest will be unable to contact the front desk The manger was aware of a problem according at 11pm the next morning and yet never called us back to discuss what happened, the Hotel is old but yet being old doses not have to be as dirty as it was, you will not give your dog a bath in the bathtub with all the stains in it.

1- front desk to answer the phone from the guest room and a clean bathroom

Fantastic location just off the Interstate, but in a quiet area very close to a major shopping center with many good restaurants. We frequently travel along Interstate 90 to visit family and will always make this hotel our stopover. Room was clean, spacious and well-equipped. The lobby was being renovated, so check in was at a side door and desk clerk was very nice and efficient. Had a good sleep, great dinner and good breakfast nearby.

We were completely satisfied

convenient to our destination. also like the proximity to Crocker Mall and restaurants.

n/a

Staff very hectic and polite

Remodeling and very noisy

Room was clean Good breakfast Friendly staff

Not their fault but was under construction right in the front hall by elevator.

Friendly staff, great breakfast, convenient

Would have liked additional light in room, maybe a floor lamp or sconce right inside the room.

it’s location and the free breakfast.

construction noise, not clean

The breakfast was very nice. We always love Hampton Inn breakfasts - especially the oatmeal. The location was so pretty. Surrounded by trees the autumn colors were outstanding. Plus it was very quiet, despite being very close to shopping and lots of restaurants.

The desk chair in our room was loaded with someone else's hair. Ick! Please be sure to have staff vacuum those chairs after each visit! Otherwise the room was very clean and the Inn was very quiet. The dining area was VERY cold - so near the always opening front entrance combined with a strong draft from the ventilation unit. One more thing - get larger top sheets! No Hampton Inn has top sheets that really hang over the side of the bed enough. Tough with two people sharing the bed!

Worst free breakfast I’ve had at any hotel. Poor selection and ran out of napkins

Friendly staff, clean room, COMFORTABLE bed, great price. What a hotel should be.

Location great. Older hotel in need of upgrades. Lighting poor. Breakfast good serving location small and tight not optimal for social distancing.

Location great. Friendly staff.

The hot breakfast was very good! There were several options available. The trays to carry items were a nice touch.

The coffee cup lids were not adequately stocked. There was no fridge or microwave in our room.

very friendly and were accommodating w/ the dogs

still under construction somewhat

location

dirty, dirty, dirty

Great breakfast

Bad mattress

Brittany (at the front desk) was great, friendly, helpful.

location of room, dark.

No mini fridge