I liked how clean it was.

I got locked out of my room and was basically looked at like it was my fault but the door was dead. I was afford a free complementary tooth brush but then when I went down to get one I was charged 5$. The elevators where past there inspection date as well Which was extremely uncomfortable!

The room was clean and comfortable. The breakfast buffet was fine except the food ran out by 9:00 the second day. The pool was great, not the beach. There was a pleasant family vibe at the hotel.

Really nice area

There was no food (wxcept for chips ans unhealthy snacks), expensive for what you get

The location is excellent. Our room was ready 30 min prior to check in time. They provided extra linens and towels ahead of request based on the number of people staying in our room.

As a hilton honors member, this hotel is very disappointing and outdated. The pool was dirty and closed. The afternoon staff at front desk were helpful but unfriendly. It was like pulling teeth getting any information out of them. They did not greet us or give us any information regarding the amenities. They also said they could not switch our room because we used booking.com even though we have never had that issue at any other location. The elevators were slow and noisy which was concerning considering recent reviews mentioned they were out of order just days before our stay. Our room was musty and humid, and although it is almost expected in a beach hotel, there were no dehumidifiers and the smell did not dissipate with the AC unit on. There was also mold/midlew on the nightstands. The wifi was awful. Our TV picture was discolored. This hotel needs major upgrading and attention and it is not anywhere near the standard for the price per night. I've stayed at Hamptonn Inns all over the country and this was not a good one. It is really unfortunate because we were truly looking forward to this stay.

The hotel was close to the beach, but with no beach views. We came with two children, a 7 year old and a baby. The hotel was very family friendly. My daughter loved the beach, but my son preferred the pool. We were there for July 4th. We didn't go see the fireworks, but many families did and said you could see them from the beach access. We stayed at the pool while everyone else watched the fireworks. the pool area was fantastic. The beach was not too crowded at all. I was thankful it was away from the main area of hotels on Jekyll Island. That set this hotel apart.

As with most hotels, the ceilings and walls were thin. We were woken up every night at 12:30 by the people above us returning, but that wasn't the hotel's fault. I am sure my baby waking at 3 am every night probably woke someone else up too. That is how hotel stays are.

Location only

Everything else… elevators were down, pool was closed most of the day July 6th, water is unfiltered so shower and sink smelled like sulphur

Great location, friendly staff.

No complaints

Pool was loved by grandkids,bed was comfy and the breakfast was good and loved the boardwalk The sweet dogs staying there was a plus!

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