clean & close to everything

nice bathroom comfortable bed

the heat didn’t work froze the whole night

Close to airport about 4 minutes away

Out dated but we was just there to catch a flight early in the morning

Close to the airport

For being a business oriented hotel, and to not offer a free Wife, its kind of ridiculous. They expect you to pay for the wifi in the room.

The bed was comfortable and like the shower

Didn’t have curtains to make room darker. When you did open the shear curtains you saw the air conditioning system. Did not like paying for parking and the refrigerator was not working.

My conference was great. The ballroom and food were excellent

The hotel is understaffed. Those working seemed over worked. Parking lot is unsafe as multiple cars were broken into and one stolen - I am told.

Ok

U had to cancel bc of work.

close to airport

no USB ports in the room! What is this, 2010?!?

location. that is it.

Smoke alarm kept going off at all hours and staff just stated "that happens" one staff member didn't even know they had a room "142" which we were in. Cleanliness was awful with a strong odor and half rolls of toilet paper.

No room service (food)

The Night Manager (I checked in late) was super friendly and helpful which set the pace for the entire stay.

Na

location and the grounds were upkept

The hotel is dated. It needs updating in the main common area near the front desk. Several of the chairs are peeling on the seats. The hotel has seen better days. The pictures of Columbus on display throughout the hotel are far outdated. Just simple things like updating the photography goes a long way. The staff was not overly friendly by any means. on top of that, they had system issues throughout our entire stay. They double charged us, but didn’t have record of the transaction in their system. Leading us to be charged multiple times for the same thing. Overall, not the best interaction with staff that we have received at a Marriott property. I understand the frustration with the systems being down, but there should be back up options in place to be able to fully service your guests efficiently.