The customer service, the atmosphere and overall facility

N/A

Our bathroom door didn’t lock and the dark out curtains were ripped.

Nothing that stood out. Definitely not a 5 star hotel.

The cost of the room was 134.00. The pet fee was 75.00 which was not told to me while checking in or on the bookings.com website. When questioned, the clerk said that it is on all 3rd. Party web sites. WRONG. He also said that it was on the pet form I signed. Well, after 6 hours of driving and barely alive, I did not have my readers, so I just signed the form. MY BAD. But, I have never before paid more than 30.00 for the dog before and usually 20.00 or less so I wasn’t expecting 75.00 when the hotel fee was 134.00. For that much they should have someone available to wipe the dog’s butt or someone to walk the dog for you. Never going to stay at a Fairfield again. If they don’t want pets, just say so. I feel that it is nothing more than a money grab at 75.00.

I liked that it was near restaurants and shopping! I like the cleanliness of the property and the welcoming feeling.

There wasn’t anything that I didn’t like, which is a good thing!

Room was.nice, clean, comfortable, not far from the highway, easy on, easy off. Staff very friendly and helpful. Breakfast was great! Price was very good!

The people above me were stompy.

Nothing

Everything

The staff was accommodating. I booked through Booking.com and it only stated a king room when I selected a king plus sofa bed. Free wi-fi, and a hot breakfast.

The walls are paper thin. Could hear the guest next door's phone conversation.

Friendly,clean, and breakfast in the morning.