Every time I go to this area, I choose this hotel. Every experience I enjoy myself. The staff, service and room service is excellent. I will definitely stay here again.

No issue or concerns at all.

Some what the location

Did not care for it room wasn’t clean neither was the beds. Trash and dirty towels left in the room and they refused to give me another room or a refund if I left. Person on night shift was asleep in the lobby, this is so unprofessional.

The location

The property was horrible. The pool and the fitness center was closed down. The stairwell smelled of urine. The hallways had a horrible odor. My room was supposed to have a sofa bed there was no sofa bed at all. The toilet was dirty with skid mark in the toilet behind the night stand was food boxes. I was scared to even think of the sheets were clean. The floors in the room needed to be mopped.

Pool was closed; gym was closed. Minimum breakfast from what I could see. I usually don’t eat breakfast so I guess it doesn’t matter.

I’m a disabled wheelchair user. Although the room was accessible the bathroom was not 100% accessible. The shower chair was broken so I could t use it and they did have a replacement and there was no hand held shower wand.

Everyone was friendly and courteous. Willing to help with anything. I would stay there again.

N/a

Staff was very friendly

No heat in indoor pool, hot tub and sauna not working

staff was nice

bottom floor

The air conditioner

The nasty sofa,chair & the stained cabinet