Location

Window screen bent by previous break in, chair ripped in several places, could not get coffee pot for room.

nothing!!!!!!!!! mean unpleasant people!!! very strange feeling of being watched night and day!!!!! found a lady outside my door moving her lips like she was speaking something over us!!!!!! not good at alllllllllll!!!!!!!

nothing

Did not make it back in time for checkout was struck in another town Randle Washington 3hr north. When I returned my food ,clothes, shoes shaving kit and phone charge were gone. Book another week stay there Everyone I spoke with was going to look in to where my belongings went to. Nothing ever came of that. They were going to credit the card the room was booked under which is a company card and does me no good They were personal items and a loss for me not the company I worked for. The loss is estimated at $250.-$300.

Absolutely nothing

Single mom with 3 kids given room in back by wooded area and small parking area with no lights. 2 men sitting in car. Scared for my safety. Also a big dog in room next to mine barking like crazy. 3rd, room was located right in front of all the garbage in stairwell. Big bags of garbage. Tons of flies and who knows what else! Didn’t stay! So disappointed. Deserve refund!

Location to the event I was attending

Room smelled like smoke. All surfaces were sticky. Floor was filthy. Furniture was worn. Bathtowel rack fell off. Showerhead didn't spray.

Nothing. First time checking into this hotel chain. Breakfast was just coffee and take away snacks!

There was a foul smell when i check into room. Request for a change was told by reception that no more room to change as we check in late. Book a 2 bedrooms studio with kitchen but no utensils at all. Lastly book for a room for 3 adults but only 2 towels available. Definitely one of the worst experience for me.

Smelly room.

I was there as a fully paying customer, my heat and air conditioning broke the first day of staying I reported it and received a fan , I had to clean my own room with bleach because there was a weird smell in the room , it was noisy I was unaware that this facility allows homeless people get rooms and the state comes in and pays for their rooms, and you can fully see this because they were digging in trash cans I had ants in my room and it said they had a breakfast and it consisted of granola bars and nasty muffins and coffee I paid 1700.00 dollars for 14 days and felt uncomfortable the whole time I would suggest when paying customers tell managers of issues it is taken care of quickly, in my case it was not 😖

See above answer

nothing.

there was trash piled around every trash can I saw. our room was open and had someone else’s trash in it. everything smelled with smoke when the rooms were labeled as non smoking.

Staff is amazing, friendly and helpful.

Could be cleaner and better dishes

The staff were very friendly & professional.. they were able to help me out with borrowing a toaster...at no extra cost.

it was easy to get to off the Highway

the room smelled horribly of cigarette smoke, I never received requested room items and the people next door behaved so erratically and alarming that I left early out of concern for safety.

Room was really dark for sleeping :) this was a stopover for us, so nice to hit the freeway quickly in the morning.

nothing really.

Seemed to me like this location was a transient camp. There was no breakfast as advertised or even the single serve coffee pot in the room. The tv didn’t work, and when I called the front desk, I was informed that there were no other rooms and that I could just have a refund.

Convenient to stores, restaurants, freeways. Nice quiet property. Good laundry facilities. Uses coins or credit card. Nice desk staff. Gave me lots of coffee packets and tea and tissues.

Rooms seem dark and somewhat dated. No cooking utensils. Just a knife, fork and teaspoon. Broken cabinet in kitchen with door hanging off. Door didn’t close properly. Safety latch half way out.

LAyout of the room- parking in front of the room - bed was comfy. liked the countertop for computer work.

Noisey neighbor upstairs

The location was good for us, within 4 miles of a friend we were visiting. We had our dig and our unit was on the first floor with grass and bark and dig poop sacks and receptacle right out in front of us.

The WiFi was poor. I had to go to the office twice to get logged on and promptly lost WiFi once I was back in my room.