Location,very clean ,nice breakfast,and excellent customer service

Cookies in the afternoon in lobb y were not fresh

Clean & friendly staffs

Cushion on sofa was torn

The staff were friendly, the pool wasn't open but I had use of the sun lounger and had a nice day.

Appreciate the manager stepping in and clearing up employees mess up!

I didn't appreciate being hustled ... paid for a double queen suite with the pull out,got a double queen... told me that's all they had ... told them I would like my money back and the the sh## show started... after I tell him my children will never sleep on the floors ... employee says he has a plan and it'll be fine cause " his manager lets him do what he wants cause he knows his job... etc etc Then puts me and my wife in a king room, said it was courtesy for the mix up.... tells me just leave the keys in the room after our two night stay..... to my surprise after gettin in at 11-12 that night to be startled awake by and employee knockin aggressively tellin me I need to get out of the room I'm in it's supposed to be vacant 6am ... after goin down and trying to explain the situation the next employee says I need to pay for a second night if my wife and I wanna stay.... after displaying how unprofessional the establishment was I adjourned to the room to gather our things.... about an hour later I was called and they moved my family into the original suite we had booked and paid for..... they told my kids they had no blankets to put on the fold out bed.. until I went down and told them to produce one ... Christian is a horrible employee... very deceptive very shady... seemed to only care about the movies he was watching...

location and breakfast

no wash cloths

One of the best beds I've ever slept in in a hotel with pillows better than the ones at my house

The shower was nice, water temp was good and pressure was nice. The room was clean and the bed and pillows were comfortable.

The breakfast was pretty gross. The sausage patties were hardly cooked and had the potatoes not been labeled, I wouldn't have know that's what they were.

Fair

The room had an odor from the moment that I arrived.