The staff is nice, especially the bellhop. It also has a nice location in Madrid.

Overall the hotel is a little pricey for what you get.

Very friendly staff . Comfortable beds and bathroom. The location is perfect

Nothing

Staff excellent Location very good Room very good, clean

Bit more choice for breakfast

location was very good

this was so small you could not have two people in the room. we could not open both suitcases there was just no space

location

wifi was not good

excellent location, helpful staff, good breakfast

rooms are small for the category and price. breakfast on Sundays starts at 8am, too late for guests with flights during the morning

nothing at all what happened to me makes me hate this property to the fullest.

I do a check out from this hotel and after a half hour I realize that I forget and personal item that is not cheap baby come to the hotel and when I ask the manager about my personal items that I forgot in the room, she answered me that there’s nothing in the room, although I am 100% sure but I forgot it in the room and I know the place where do I forget it exactly … although the manager didn’t cooperate with me and let me know that this is out of our hotel hands, so do not stay on this hotel if your priority, and saying is ((( safe ))) … I didn’t recommend at all to stay at this hotel. You will get thrift.

the staff are very friendly and helpful and the cleaning of the property

the noise from the streets when i open the windows to let some air get inside because there was no air conditioning during winter time

Good sheets

Gym was closed