The price. It's one of the most affordable in Baguio and it's not too far from the center. The staff are exceptionally good. Very courteous and accommodating. We requested for extra pillows and we were surprised that there's no extra charge.

Not enough electric outlets in the room. This is something that is a must especially for travellers. There's a single outlet beside the bed and it is loose. The rooms we were in does not have a blackout curtains, which means the morning sun shines directly through the windows -- mornings are really early which isn't helpful if you had a late night the night before. Despite these, at its price point, it's still a good value for money.

location

The staff were nice and accommodating yet they can't handle the room behind ours during our stay. The other room's visitors were loud (partying and random shouting on their midnight drinks/games) until around 2:00 AM.

Staff are friendly

The room is a bit small

Nothing

The teller so masungit very inconsiderate. Dapat d sya don naka assign. Buti p yong ibang staff very respectful.

The rooms are fine and well maintained. The staffs are also accommodating... The wifi is also good.

The view outside the balcony is not properly viewable. The tv in the rooms cannot be access even the cable, no channels and netflix you need to sign-in first. The room photos in the ads is not quite the same in actual but the rooms are fine for me for a 2 stars hotel. The parking in the basement is so small and it can only accommodate a few cars.

1. The staff's are so kind and very accomodating. 2. The room is super clean even though were staying in a standard room. 3. Will definitely book again for our next baguio trip!

Our entire stay was very great. The staffs are friendly and understanding (bcos of our situation before the check-in date). Casa Bel is also accessible to all the tourist spots since we only ride taxi going to SM Baguio, Burnham, and etc., and it only cost around 70-160 pesos. There was also a time wherein some guests were very loud at night (probably bcos they were drunk) and we called the front desk and they handled the situation right away. The city view is a plus since we both loved it very much!

The blankets were kind of dirty (or it is really its color?). And we highly suggest putting chairs and small table on the terrace so that we can enjoy the city view outside w/o standing hehe.

The room was spacious though it has a lot of potential for more like it should have a table and chair for family to use in case of dine in . The staff are polite and parking was ok.

Its quite far from baguio center , lack of room amenities like a room mirror, table and chair.

The hotel is located on a highway. Very suitable for those who want to stop in the middle of a long trip. The room was clean. Pleasant. nice view. Modest but really good. The staff was outstanding. We had a problem that we needed to solve and they went above and beyond to help us. They really took it upon themselves to handle the problem until it was solved. Just an amazing team. Thank you very much from the bottom of my heart. You really helped us