溫泉

小黑蚊太多

風景好

沒有服務人員接待，行李要自己處理，一問三不知飯店設備在哪？

房間溫泉池大.可好好享受 4人房分成2個房間.大人.小孩各有自己的空間

有些活動有時間限制.人太多.要等下個時段再來排

床真的很好睡，房內及室內的溫泉池溫度不會很熱，比烏來，知本老爺的還不燙，是有點可惜的地方。

素食餐點部份不夠多，但有的部份是還不錯！餐廳幫客人整理的速度比吃到飽餐廳的速度，稍慢點，可能員工人手稍嫌不足。

不論是餐廳、遊戲設備都很多元，會有選擇障礙，小朋友玩瘋了。

有部分甜點有些酸味，不知是壞掉還是真的太酸？另外，住過很多大大小小飯店，倒是第一次小朋友吃完回房間後起過敏反應(本身沒有過敏史)，還好食物新鮮，過敏反應不大(喝水、上廁所就排掉了)。不過，飯店一直有來電關注小朋友過敏反應，算是很貼心。

Check in was horribly slow. Room key was not provided for another hour after check in regardless the room was ready. Cockroaches seen in the restaurant. Food in the restaurant was fresh but badly seasoned.

The look of the hotel was completely unique with a great layout, an inviting lobby area and a superb indoor swimming pool. The bar lounge was pleasant for a drink, the gym was kitted out adequately, and the staff were all very friendly and helpful. The breakfast options catered for all pallets and the value of the evening semi-buffet meal was super. The room was well set out, quiet and the hot tub that overlooked the mountains was certainly a treat too!

The room wasn’t as comfortable as we’d have liked, with a mattress that was a bit hard for us, but that might suit others! There was also a bright blue LED light that was permanently on and attached to the ceiling that meant the room didn’t get as dark as we would have liked. They could probably do with a few more signs to guide you around more easily. Not a major issue and we did have a lovely time overall!