The staff who communicate with me has explained clearly during my meet up session at the counter.

very disappointed me when we want to check in. I told the person that we want to check in and showed my booking confirmation. But it was shocked me when the staff told that they never taking any booking since one month ready. Then I m asked why you never inform Booking .com that you are not taking booking anymore.. she said already informed. And I m never receive any notification from booking .com regarding this OYO Brickfield . Finally we have to walk in to nearest hotel and lucky managed to get the room with higher cost. This experience really disappointed us us this time.

Price charge not as booking.com. they charge additional money. Booking.com shows RM 56.00 for double bedroom. But they charge RM65.00 for single bedroom. This is not rite.

Nothing

It was the worst hotel I've ever been

Nothing

The hotel looks like trash, it should not be considered as a hotel, it looks trash, theres a lot of cockroaches sleeping beside you and bed bugs and the room smells like rotten fish. I can't even used the toilet its turning yellow,.. Its just a waste of money, i booked it online for 53 rm and yet the receptionist ask for 80 rm. I slept only for 5 hrs.. I didn't even manage to stay there for long time because its very dirty and ugly to stay there. Receptionist is kinda creepy.

After booking a family room, when I went to check in, I was told that there was no room, and it was raining heavily. After arguing with reason, I finally checked in. It wasted a lot of time and I was in a bad mood. Please note that there are no parking spaces. Cleanliness is poor.

Ok la this price

No

the location: it was in the middle of little India

none of the basic rooms had window, they smelled bad and there were small cockroaches and a dead bigger one too. the wifi did not work on the 3rd floor, I moved to the 1st floor just in front of the reception which was super loud (mobile and door ringing all the time, people talking etc). no option to pay with credit card. wifi stopped working at night. staff very helpful and friendly

Location

Bathroom was dirty, wifi slow and room didnt smell clean