The location is good ! And the size of the rooms are bigger than I expected. Overall are clean !

Got only 1 washroom is a bit hard for 6ppl especially in the morning. The bad thing was the washroom has some bad smell !

Very good location, comfortable bed and space.

No towel change even for long stays. Would be nice to have 1 change during a week stay.

family style

no car park

Good Location, very clean, modern design

They only had two chairs for three people and the table was also rather small. The kitchen equipment was the bare minimum, no peeler, not more than some pots and dishes, no toaster. I expected a bit more of a three star apartment. The AC-model used didn't work that well in heating up the room (maybe it isn't often needed for that). As a clean and tidy apartment is quite standard in Japan I expected more.

walking distance to fukuoka canal city mall

i have to pay tax during check in process. it may stuck with someone who doesn't have a credit card. They should let us know earlier before booking.

The room we stayed in the hotel is good for all of us 7 persons,complete with cooking utensils and other amenities.There are 24/7 convenience stores 7-11,Family Mart,and other food stalls around the area.

The location is a bit far from metro train station.

very spacious and walk’able’ distance to tenjin and canel district.

smelly toilet, floor should be cleaned or some cover should be changed frequently. the cleaning staff seem very overloaded work considering the time between check-out and check-in time… room was not ready after 3pm.

Having 3 bedrooms Washing machine Location

No lounge like in the photo Location is 1km from station BUT the area is really nice with local cafes, bars and restaurants.

it’s an apartment, so you do have everything, a kitchenette for making simple meals, there’s a washer, maybe /dryer, but it didn’t dry the clothes very well. it is at a quiet area.

far from any train stations (10-15mins walk), so if you have young children it can be quite challenging or if weather is bad. there is no reception at all, it’s unmanned. there is a manual with English translation for the appliances in the apartment, but some are not translated at all.

Room was clean enough and there were enough amenities for a comfortable 4 night stay. For the price when I booked, the value for money was superb. Location is good for sightseeing. But if arriving by public transport it is tiring to get to with heavy luggage as it is some distance from Hakata (Shinkansen).

Check in process was really difficult, maybe because I cannot speak Japanese and had bad luck. The instructions were sent in Japanese, which was ok with some Google Translate but having an English version would be much appreciated. Also the check in ipad was not working when I arrived. The hotel wifi was not working and I did not have a Japanese number to call the staff with. Messaged the staff via booking.com but we had to wait quite long for response and getting into the room. The first impression was very poor. Also I wished there was detergent to go with the washing machine.

The dining room space

There was noise around 3am, sounded like the vending machines were being emptied or something. The room was dark. Lacked a place to hang washed clothes.

Modern, clean, quiet.

Clean, spacious, fits a family

Beds hard

Love it! The room was clean and big for a family , great location! Check in was smooth and the staff was amazing! Will definitely recommend this place!

I think this is one of the best places I've ever stayed at when traveling! I was so happy with the place and was so comfortable that I didn't want to leave; I even thought about extending my stay (but I had already stayed a week earlier at another place). The lighting was great (yes, I'm praising the actual lighting of the room). The style of furniture and layout was great. The shower... oh, my! The water pressure was amazing. The washing machine worked like a charm and definitely came in handy (I found a local coin laundry place within a 5-minute walk to dry my clothes). The induction stove allowed me to cook my own meals and there were plenty of silverware, utensils, cups/plates to use. I loved having a keyless entry door so I never had to worry about losing or carrying a key/keycard. The bed was super comfortable and there were light switches and power outlets by or on the headboard.

SPECIAL NOTE: it looks like a lot, but I'm only nitpicking in order to give some feedback. I don't think there is anything to complain about or something that I didn't like. I would say that there a few small things that can be improved or suggestions that could be taken into consideration to make someone else's stay a 10. The sofa was spacious, the style was nice and it fit perfectly with the decor. However, it wasn't the most comfortable sofa (I've sat in more comfortable sofas at less expensive hotels). I don't know if the staff have particular hours to avoid contact with people because of COVID, but they wasn't anyone at the front desk sometimes (when I needed to ask a question or when some other people wanted to check in [though I don't know their booking situation, maybe last minute so there was no one there for check-in?]). There wasn't really a system in place or details to explain how to get rid of trash. I stayed for one week and cooked some of my meals, so trash did add up (including beverage items). It would be nice to know where I could have disposed of the trash (again, there wasn't always some one at the front desk and the number they gave me to call wasn't always responsive) and gotten more trash bags if needed (maybe there were some in a plastic storage bin over the coat/clothing rack; didn't bother looking in there because I just pushed the trash down in the bin).

Everything

Under toilet seat was dirty and had dried urine stains all over

The location, Netflix and price!

we liked everything!

Clean, comfortable, easy check in! We only stay at grand base around Japan!