Spacious, clean, good location,beautiful views, air conditioned,sufficient bedrooms and baths for large groups,balconies were lovely. Adequate eating areas. Beds were quite high. Need small step stool for elderly clients. Could use additional fans. More eating utensils. Could use new and larger pots for large group cooking.

Perfect size for our group of 14, great view and location and very well equipped.

Looks wonderful walking in. Very nice to have a main floor bedroom for me as I don't do stairs very well. We gave the manager a list of things that need attention. If these things are done it will have a 5* rating.

We had a wonderful time, but there were quite a few small issues with the house. 1. A/C on main floor worked but room was very warm during afternoon. 2. Window pull down shades on main floor didn't pull down to block the sun. No pull cords and 1 was broken. 3. Trash compactor did not function. 4. Broken light bulb in main floor living room (I replaced). 5. Small ants issue in kitchen, need pest control spraying maintenance.

We could not have a 3 year olds birthday party with her friends so we went to Big Bear as a family to spend memorable time together. The house was so spacious and had every amenity we could ask for. Our plan was to stay in most of the weekend and play games, cook and laugh. The view was mesmerizing. That you again for allowing us to stay in your beautiful home!

Eight of us (5 adults, 3 kids) stayed at this beautiful cabin over Thanksgiving. Pros: -Management staff is great -- check in and out were a breeze and they quickly responded to our requests to snake a clogged shower and replace burnt out light bulbs. They even shipped us some forgotten items after our stay. Very helpful and responsive! -Beautiful views -- the cabin itself is in a great location with gorgeous mountain views -Spacious -- plenty of space for all the kids and adults with a separate game room/loft area for the kids Cons: -Wear & tear -- The cabin definitely needs some attention. The carpet was fairly stained. The kitchen was an amalgamation of chipped plates, mismatched cups, and super scratched-up non-stick cookware that I definitely would not feel comfortable cooking with. The beautiful view was limited somewhat by blinds that were nailed down and could not be raised during times when the sun was out of view. -The cabin itself warrants only 3 stars, but I gave the 4th star due to the great service from the management team

This is by far the nicest property we have ever stayed at in Big Bear. Amazing views, full kitchen, plenty of space and very nice interior. Great for large groups. The neighborhood is so nice and only 5 minutes from the grocery store so very convenient. My friends and I plan to stay here again this winter as we loved the place so much. One important note is that there is no yard/lawn space but this property makes up for that with two balconies with stellar views of the trees /slopes. We ended up playing corn hole in the street so it worked out fine. This place is not cheap but is absolutely worth it. Our friends and family were so impressed with how nice it was. Definitely recommend this property.

We had a lovely time. My daughters (2 and 4) enjoyed the bunk beds, and the room upstairs especially. My only complaints would be, replace batteries in remotes, check board games (many had pieces missing so we couldn’t play) and DVDS. We found boxes empty, and were disappointed we couldn’t have a movie night with the family. All in all, an amazingly beautiful house, and neighborhood. Close to all we needed, and we cannot wait to book here again.