We took a small weekend trip here, and it was a pretty good experience for just the weekend! However, the parking pass situation needs to be clearer, as we didn't receive one until the next day because it was not left on our counter as we were directed. The washer/dryer needs to be fixed, as well as the ice machines. If you are just staying for a couple days like we were, this stuff isn't much of a big deal! However, if you're staying for longer then I would recommend somewhere with better help services, clearer instructions, and more reliable amenities.

The property was beautiful and very clean. Check in and check out process was very easy!

Cosy small studio.

The room was set up great with plenty of storage! Will definitely be staying again!

Great location, nice amenities, nice pool, comfy condo!

I stayed at Pirates Bay in FT. Walton beach for one week. (Jun 24-July 1st)The first day we get there I realize the fridge is not working at all and the sheets/ pillow cases/ bedding smelled like it had not been cleaned. So I decided I could clean the sheets myself so I did. The fridge being broke was out of my control though so I called the maintenance number and the lady said she would write a maintenance ticket and they would fix it. 3 days go by nobody showed up to look or fix the fridge. I call vacasa this time and the lady says they will send someone out. Two more days go by I call Vrbo and have a rep speak with a lady from Vacasa and she says they will get someone out there and she will call me back about reimbursement. Finally on the afternoon before we leave there is a different fridge plugged in in-front of the old one. (I am not happy or pleased). A day goes by and I’m finally back home and I call Vacasa to ask about the status of the reimbursement and I am told they will give me $25 a day for everyday the fridge was out.( I lost several hundred dollars worth of food between the groceries and leftovers I had to throw out everyday) So I was not pleased and asked for an explanation for that number and I was told AGAIN I would get a call back. Guess what? I never got a call back so I called today and was told the ticket is closed and I will not be reimbursed! Wow this whole experience has been awful, get a hotel or anywhere other than a Vacasa managed property.

Great little place to get away for a couple days!

Never again. Will book thru regular Expedia, directly thru other parties instead. Couldn't cancel 48 hours prior to checkinin, stove did not work, check in at 4pm but checkout at 10am. Too many things went wrong.