It should have been obvious from my need to request check-in information the day of arrival that this property would not be as advertised. Washer/Dryer use was not allowed, master bed door had no door handle, no hot pads, only a couple glasses, all beach gear in poor shape. Floors are new and baths are updated. Loft bath light not working. Manager called to check on it but never showed at time agreed upon. Response to my list of concerns was inadequate and only addressed washer. Would not recommend this unit or manger of unit.

Accommodation for 6 in Turtle Bay this was worth every penny. 3 beds, 3 bathrooms all with showers. The property is very much like the photos. Pools are very close, less than 1 min walk. Pools were extremely clean the perfect temperature. This is our 3rd trip to Turtle Bay and the 3rd unit we have booked. It is obvious that some renovations have been done, however some items still need to be replaced. The couch has seen better days, the stove is older with electric coil elements, only 1 of the small elements worked during our stay. The listing said laundry so we ( 4 adults 2 kids) packed very light. When we arrived we found a note that said laundry is for housekeeping only. Do not use! I asked the owner about this and he replied that another guest broke it.. they would be deciding at a later date if they would make it available to guest in the future. The stackable machines that are there are in rough shape and rusty, so I don't think they have much life left. We only looked for places with laundry available so we were not pleased to find out there in fact is no laundry machines available for guests to use. The " deck" or "patio" is off the one bedroom but doesn't offer enough room to sit on, it serves as added storage I guess... There was the usual dust and cobwebs but nothing offensive. Air conditioning is not included, I read that a window unit can be brought in for an added cost. In other units the ceiling fans really help keep the place cool, in this unit however the fans don't work very well. The upstairs loft does not have a light only a couple lamps. There was a box fan set up on the dresser that really did help at night. All of these issues were minor to us and did not affect the enjoyment of our trip. The location is delightfully relaxing, the resort is very close walking distance. There are lots of food trucks nearby, the grocery stores are about 15 mins away in either direction. I am only bringing up the minor issues so that future visitors will be prepared and have realistic expectations. Perhaps you can have the opportunity to address these things with the owner before your stay if they are important to you. I do still believe this unit is a very good value, on a budget this is a very good option. You could get 1 bed in a hotel room 5 mins away for triple the price...

Jason was very informative and on top of things!

Great place - had a bit of a late check-in, as the house cleaner was still working at 4:30. We opted for the pool, but the key fob did not work to let us in. Otherwise, great stay - lots of beach toys, good location, and ample space. Missing a pizza cutter and a few other kitchen supplies, but otherwise, great stay!

Pros: Owner got back to us very fast. Very friendly and polite. Lots of water equipment to use. Bath and beach towels provided. Pack n play provided upon request as courtesy. New flooring and and bathroom. Cons: Needs a deep clean (baseboards, doors, kitchen). Would have like to known about bug problem before hand. I stayed at turtle bay lay year in a different condo section and did not have a bug problem. Maybe it’s that particular building? Door knobs do not work on almost every door. Got stuck in the master briefly and had to pull the door open by pulling underneath the door.

Pros:Owner got back to us very fast. Very friendly and polite. Lots of water equipment to use.Bath and beach towels provided.Pack n play provided upon request as courtesy.New flooring and and bathroom.Cons:Needs a deep clean (baseboards, doors, kitchen). Would have like to known about bug problem before hand. I stayed at turtle bay lay year in a different condo section and did not have a bug problem. Maybe it’s that particular building?Door knobs do not work on almost every door. Got stuck in the master briefly and had to pull the door open by pulling underneath the door.

We left a note for the owner (which we met at the pool) upon our departure with a few suggestions for him. Simple things that he wouldn't have noticed if he didn't live there. Overall, we made everything work and had a great time. The owner was very nice and answered all of our questions before and during our stay. I would go back there.

This condo was adequate for the price. It was big enough for us 4 people to have both comfort and privacy, and everything worked as expected (appliances, wifi, etc.). The complex is nice and quiet and with very easy access. We had a rental car. We had a small complication with our reservation and Jason was accesible and fair on solving it for us. He was very responsive and courteous at all times. Downstairs bedroom and bathrooms could use a few upgrades to be more eye-appealing and I think the place in general could have used another round of mopping/dusting. Nothing mayor just small details. Definitely a great location if looking to be away from big urban areas, with plenty of mainly food truck options and beach spots.

This condo was adequate for the price. It was big enough for us 4 people to have both comfort and privacy, and everything worked as expected (appliances, wifi, etc.). The complex is nice and quiet and with very easy access. We had a rental car.We had a small complication with our reservation and Jason was accesible and fair on solving it for us. He was very responsive and courteous at all times. Downstairs bedroom and bathrooms could use a few upgrades to be more eye-appealing and I think the place in general could have used another round of mopping/dusting. Nothing mayor just small details. Definitely a great location if looking to be away from big urban areas, with plenty of mainly food truck options and beach spots.

This condo was perfect for my family. Spacious, great views and walking distance to beach and pools. We wanted to stay put near Turtle Bay and with my young ones it was perfect as it was easy getting around and keeping everyone entertained and as well get some R&R. JB