Internet connection needs to be improved. It is impossible to connect from the rooms.

Accessible. Ample and safe parking.

The choices of food were limited, but they were delicious.

The location is accessible and along the main road.

1. Room door double lock damaged. 2. Hot water shower not functioning.

Food is fine. Location is fine.

No refrigerator in the room.

too pricey for the type of accommodation

checking in. i came 2 mins before and they really have to asked me wait till 2pm. then 2pm came im expecting that all is good they i have to wait for another 15mins bbecaise the room is nit yet ready.

Location was spot on. it was on the main highway.

The cafe smelled like the kitchen. Exhaust fans either did not work or there are none. Blinds in the room were torn.

Facilities (room, parking, lay-out) was right for the price. Room was clean and functional (no refrigerators in the room though). Also, there is no lift/elevators to go to higher floors (need to walk up stairs). But, we like the value for money that this hotel offers, has also a great location for exploring Lucena City and surrounding areas. Ample parking and the staff are very helpful.

No lift/elevators (keep this in mind when travelling with seniors or PWD).

Staff friendly

Bathroom sink drain malfunction, sink would not drain No hot water in the shower.

the location and ambiance

Lack of kettle, glass, cups and complimentary coffee in the room

Location, friendly staff

Smell of pillows, smelled like they weren't airdried enough.

Staff was great, food was well cooked and delicious.

Price was a little high for the accommodations. No hot water, sad.

Staff and service is good. Food is delicious.

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I like the following: -courteous and helpful guard on duty. Upon arrival I was assisted while parking my car. He helped us with our belongings. -clean room. I would have rated it 10, if not for the dirt on the mirror. Yeah. I do see those since I am very particular with mirrors. 😂 I normally clean ours every other day. -efficient and fast checking in and checking out. -helpful hotel staffs.

-food. The breakfast (tocino) is horrible. 😔 -hot choco. Barely a Milo. Expected a tablea since they labeled it as hot choco. Expectation vs reality. 😀 i love Milo but my expectation was different, that’s why.

Room

Wifi is a bit laggy

The hotel was very clean and comfortable. The check in process was quick. Location is easy to find and there are ample parking space. The food and drinks are also good, especially the wings, coffee and matcha latte. Wifi is pretty ok. Pretty good place to stay for a business trip.

Limited facilities for leisure (gym, pool). Room is a little tight. No table and seats at the balcony for eating or hanging out.