Gayle and Cynthia went above and beyond to make sure that our stay was enjoyable.

Positives: Villa was private and each couple had their own space. We had 5 couples and each had their own bedroom and bathroom. We had a cook every morning for breakfast which was awesome and delicious! The villa is within Lifestyles Resort which is huge so there is a lot to see and do and a lot of different restaurants to try. Felt like it was its own town because the Resort so big. The beaches were fun. Plenty of beds and chairs. Unfortunately it stormed 3 days while we were there and it churned up the water but still fun. Negatives: No guarantee what villa you will get. And ours did not have hot tub which was one thing we were excited about. Our villa was in need of repairs I’m positive we were in the original section of the Resort. The repairs needed did not really hamper our stay but when it rained very hard there were several areas leaking. There is no washer and dryer. Can have laundry done by staff for a charge but none of us wanted to have others wash our clothes. Checking in was long and tedious and my group had all been traveling 15 hours to get there and wanted to just go to villa and relax. There was a language Barrier and misunderstanding about fees so I had to call our villa owner but it was quickly straightened out. Our villa ran out of water one day, no hot water in one of the bathrooms, lights outside and pool not working, air conditioning not working but as soon as we called they were very quick to fix. Great service that way. There were 10 of us and every day until close to the end they were only giving us enough beer and soda for half the group. Possibly was misunderstanding because the last few days we had plenty. We were supposed to get a golf cart or 2 because the Resort is so large. We were on a waiting list the entire time. Was so easy to call the front desk and get a bus so it really didn’t matter. We also did a lot of walking once we were able to figure out where things are. Overall in spite of the issues, we all had a wonderful time! Part of that of course was the 5 couples who all had so much fun together! The staff was all very nice and friendly and accommodating. The food especially in the restaurants where you have to have reservations was awesome! Our villa location was excellent and felt private, even when it rained we still had a great time! We would definitely refer others there for vacation!! We were sad when we had to leave and that is always a true sign of awesomeness!

First of all, the planning of the trip was incredibly easy thanks to the work of Cynthia. She was very responsive and answered my many questions. Also, the follow up after the trip was appreciated. As for the trip ... it was amazing. It was a dream vacation ... a private villa for our family that had it's own pool but was close enough to the main resort that made it easy to take advantage of the resort offerings and many fabulous restaurants and bars. And the icing on the cake that made us really feel like we were living in luxury was the service by a very sweet woman that included breakfast each morning at the house. I wish we didn't have to leave. Thank you, Cynthia, for you assistance in an amazing trip for our family.