Nice room and environment. comfy bed and amenities were given everyday. big and spacious as well

the shuttle bus time for disneysea leaves too early. there was a very bad thunderstorm and heavy rain on the day that i went the park closes at 9 but the last shuttle bus was 9.15 and the location was confusing to find, especially for first timers. called the hotel multiple times to see if they could help us book a taxi but to no avail.

部屋の雰囲気、フロントスタッフの対応

Staff were very accommodating and very responsive. Room was spacious and well appointed. Quality toiletries and the free shuttle bus is a big plus!

It would be great if there was a pool.

部屋が広く、大きいソファがあって快適だった。無料シャトルバスも便利だった。

2日目に浴槽のドアを開けたら、一瞬排水溝の臭いのようなものがした。

とてもお部屋も綺麗で、スタッフも親切に 対応してもらいました。

コーヒーがドリップか、カプセル式が良かった。 でも、値段を考えるとしょうがないのかな

当日行ったら、部屋のグレードを上げてくれました！！

First things first - the staff are absolutely incredible, & that alone made it felt like a much fancier hotel than we'd paid for. Always smiling, greeting and bowing when we'd enter or leave, getting & holding lifts for us, everything was just amazing and all the great things we'd heard about Japanese hospitality and politeness. Any language difficulties overcome easily with their translation devices. We stayed here as a family of 4 (2A, 12yo, 5yo) for 7 nights, and opted for two rooms over one larger single room with 3 beds and ottoman. We had one Twin Room and one King Room. The rooms were large, one larger than the other with a wider hall, but ample space for all our luggage (alot). The beds were comfortable, among the softest we found during our stay. The room was spotless, made up each day while we were out, new towels every day. The combined price for two rooms was similar to what we'd paid in other cities for slightly larger or even smaller single rooms. Our main focus for the stay was 4 days as the Disney's, and we took the hotel shuttle on most of those 4 days, which ran very frequently during the day, and also used the shuttle to go to the train station for other trips. Yes, it's not as close to the parks as others, but the price was better value for a larger area compared to most close. The shuttle was great, and the days we wanted to get there really early or didn't want to wait for the next one later in the day to come back, we took a $24 taxi ride. Buffet breakfast in the Garden Brasserie & Bar had a good selection of Western and local dishes, & food was nice. You'd need to have a decent feed for it to be amazing value (kids may not get $$$ worth), but it was reasonable still and convenient. The dinners in the same location were also good, with great service. We had a la carte & the food was nice. Room service excellent too. One washer/dryer & vending machine on each floor too.

If I was being picky, the only thing that was an inconvenience was having to walk to the next hotel for access to a Lawsons (great by the way), and not being able to secure a vacuum to borrow on the final day to aid in vacuum sealing bags for packing.

staff are very accomodating, always greet whenever they saw you, helpful ..

too far from city, though they have free shuttle going to nearest station, but if you prefer going to the city it would cost you transpo and need a lot of time in travelling , if you want near from disney resort staying at this hotel is a good idea

Very clean , good Ambience and modern style . loveeed

We hoped we could go to the rooftop but it turned out it was closed. Really sad because that was what inspired us to stay at the Hyatt Tokyo

I loved everything about the place! It was clean and the room was perfect. It was real near Disney parks.

I just didn’t like how far it was from the city

So good!! Enjoyed the breakfast buffet - and staff was awesome!

Great facilities comfortable and value for money

Restaurant food and service were of poor quality. Concierge couldn’t help much with planning activities so we had to rely on Google.

部屋が広くてきれいだった。 子ども達もすごく喜んでいました。

次の日の飲み物とか買いに行きたかったので、近くのスーパーとかご飯屋さんとかのマップがあるともっとよかったです。

接客対応が素晴らしい！

なし。

Tout était parfait Excellent rapport qualité - prix A proximité de Disney

フロントでアロマの香りがして癒されました。スタッフの方々がみなさん親切でした。

コインランドリーが各フロアに1台しかなく、乾燥が終了したのに何時間も放置してある洗濯物があったため使用できなかった。せめて取り出すカゴがあると良かった。

Staff are all kind and polite. Room is spacious enough for 5. Coffee machine is great.

The commute between station and hotel are bit inconvenient. When we arrived, it was night time and rain, all exhausted from long flight, the shuttle bus stop was a bit hard to find, we waited taxi after a long queue.

お部屋の広さ

レストランがひとつしかオープンしていなかった。

All the staffs were very nice and very good hospitality. Room was clean and big. Breakfast was delicious and lots of selections. It’s a bit far from Disney land but I still recommend this hotel. It was comfortable to stay this hotel.

None

bus service is great and general location

Such a brilliant hotel- we booked this one for the days we were visiting Tokyo Disneyland, and couldn't be happier with our choice! Super clean, great friendly staff, nice sized room. They had a free shuttle to Tokyo Disneyland as well. Loved the roof-top bar and the view the hotel had as well. We were pleasantly surprised by just how lovely this hotel was, and we definitely want to stay again next time we visit.

This hotel ticked all the right boxes for us, so we don't have anything negative to share. :)

Staff were fantastic and property was very nice

清掃がとても良く行き届いていた スタッフが過不足無く親切でフレンドリーだった 洗濯機と乾燥機が利用できて良かった

キングサイズベッド1+ソファベッド1の部屋を予約したが、ソファベッドの寝具利用は別料金だった。ホテルへ事前に確認することをお勧めします。

Staff were great! Room size is good for Japan standards. Quiet area.

Not a lot to do in the area. Not near train station, although there is a shuttle during specific times only.

ファミリータイプとシングルツインに宿泊しました。お部屋がとても綺麗でした、特にファミリータイプがとても広くラグが長めの毛なので防音も素晴らしかったです。

特にありません

Booked this hotel for Disneyland which the hotel has free shuttle bus to the locations at regular interval. Staff were very friendly and helpful throughout our stay.

Nothing. All was awesome

The property was very clean and updated. The staff was amazing

ディズニーから近かったのと、海が見れてよかった。

良くないことは、なかった。 花粉症の時期になりつつあるので、空気清浄機があれば最高でした。

Great property. Felt very westernize with a splash of local culture so we felt right at home.

That the hotel didn't have its own airport shuttle to Narita and Haneda airports considering how close it is to the Mitsui Garden Hotel which is where we had to arrange and pay for a shuttle to the airport. A 2 min walk down the street to the next block to another hotel isn't too bad but considering that the Hyatt Tokyo Bay has a shuttle to Shin Urayasu Station, it would take the service up a notch if they also provided a direct shuttle service to the hotel instead of having to make the arrangement with another hotel the day prior to travel. The train service is very popular but isn't convenient for travelling with luggage to the airports. It was good for our travels around Tokyo otherwise.

荷物を運んでいただいた男性スタッフの佇まいが素晴らしかったです。雰囲気にとてもあっていました。部屋もお洒落で素敵でした！

軽食の種類がおおいとより良いと思います。

清掃も行き届いていて清潔感があり従業員の方も優しく丁寧でした。

リサーチ不足だったかもしれませんが、キングサイズベットが写真より小さく感じた 布団が1枚だったので4人で寝るには使いずらかった

豪華

売店が弱い