We booked this vacation to get away from Nebraska winter and loved every minute. Despite rain and a few hiccups out of anyone’s control we couldn’t have asked for a better vacation. The property management company gave us great info and updates about unexpected pool closure at the beach club. There was also a small issue when we arrived that they were quick to respond to and offer several options to correct. When there was a lightning strike that tripped several outlets they were quick to respond to my question after hours. The unit itself was perfect-exactly as described and had everything we could possibly need. Departure instructions were simple and easy to follow. We are already talking about when we can do another vacation here. One note - we didn’t realize was that the restaurant was closed for season-but a drive into town was easy this time of year and not a problem.

The condo was clean and has a great layout and beautiful view. Would have been nice to include some beach towels for the pool since they don’t provide them. It’s difficult to bring your own when you are flying. Overall we had a great stay and would recommend this property.

The property was beautifully decorated , fully equipped and maintained. It worked out perfect for what we needed! We certainly would stay in this the unit again as you could see the ocean, the pool area and the bay ! The only issues I noted were: I was informed the unit had a blender but it did not. It had a musty smell when we arrived, (I resolved that with Lysol and a candle) the a/c filter needed to be changed ( I reported that) and the outdoor patio rug was warped on edges. My husband and I rolled it up and put it aside so none of us would trip. All in all it was a great family time and so glad we stayed here!

Perfect for family vacation

We loved the condo. It was clean and well equipped. The distance from town was a little farther than I thought but it was clean and the property well maintained. The condo was great however the condo slept 11 but the property would only sell us 9 wristbands for the property. That should have been relayed to us.

This is definitely somewhere we will visit again. The condos and beach club employees were all nice and very professional. The food was amazing.

Very clean, and has everything you need for your stay.

This was a great place to stay for our week stay with our two families. Kids loved the bunk room. Very comfortable. Loved the lazy river.

Perfect!!

Enjoyed staying in this condo. Location to beach club was perfect with views of the gulf. Plenty of space for everyone. The condo itself was exactly as pictured and described. Pointe West Beach club was was nice as well. We used the workout facilities, went to the on site restaurant a couple times and enjoyed the hot tub. The pool was a little too cold for me, my 13 year old son didn’t mind though! Had the weather been warmer - very windy when we stayed, I probably would have gone in the pool. Easy to get to the beach for walks too. Peaceful property overall. 10 min to closest grocery store and a 30 min drive into town. Enjoyed our stay!

We love Pointe West and this is just one more awesome condo to add to our list. It has absolutely everything--stocked kitchen, comfy beds, lots of extra blankets, towels, blow up mattresses, beach and pool access, and views to die for! Very clean, with classy beach decor. Second floor, so you hear all the stampeding of people above you, just be aware. Get out and sit on the balcony and watch the sunrise/sunset instead! Can't wait to come back.

We had only 2 complaints about overall experience. 1. The main swimming pool was extremely dirty with very cloudy water. Did not feel was safe or sanitary to swim in. 2. The elevator to condo was broken the WHOLE time which made carrying luggage and groceries a huge chore.

Our family thoroughly enjoyed our time at this property. We rented a three bedroom/three bath on the second floor and we housed four adults and three children comfortably. The only thing we would have done differently would have been bringing LESS groceries. We didn't know how far we would be to the nearest store. We could have brought just unique specialty items and purchased perishables and essentials at the nearby store, Seven Seas, located just 8-9 miles away. We will know what to bring and not to bring next time. We enjoyed the private balconies, the spacious floor plan, the private pool, the onsite bar and restaurant, the private beach, the outdoor showers, and beautifully kept grounds. The only hiccup was our elevator did not function the entire time we were there. We got more than our fair share of exercise. We didn't mind it much only it did make hauling coolers and groceries challenging. In spite of the unexpected daily hamstring workouts, we highly recommend this property.

The condo itself is lovely. Great location... close to the pool and beach. But beware… On our 3rd evening the air conditioner stopped working. I called the property manager but it was after hours and the message said to text an after-hours number. I did and did not get a response until the next morning. It was 86 degrees in the condo and very uncomfortable. The repair was made by 1:40 that afternoon, but we came home to a huge mess in the bathtub (something about blowing air through the pipes). There was chunks of mold all over the tub and now the tub drain was clogged. I cleaned the mess up and the air conditioner worked until the next morning when it died again. I contacted the property manager again and was told they'd get the repairman to come back out later that day. He came out late in the afternoon and determined the whole unit had to be replaced and they couldn't do it until the next day. So another 24+ hours without air in the 95+ weather. Thankfully the property manager was able to final another condo we could sleep in that night so we pack up some stuff and moved – which is difficult because my father is in a wheelchair. The new air conditioner was installed the following afternoon and the condo was cool by the evening… so we moved back. That same day the elevator in our building stopped working so we had to carry the mobility scooter up and down the 2 flights of stairs… and assist my father going up and down. It also made moving out on our last day very difficult. Our last night in the condo we came home from dinner to find there was NO water at all. Couldn't flush toilets ect. I once again caller the after hours emergency line... then texted the number they give out. No response. We found out the next morning it was a water main break - so not the unit itself. Can’t hold that against the condo - BUT someone should be answering the after-hours emergency texts… especially when the message says “if there’s an after hours emergency please text #” I asked the property manager about some type of credit back since we rented a fully air-conditioned unit but were without air conditioning for a period of time and we had to move condos etc. She said she couldn’t authorize that but she would check with the owners and get back to me. That’s the last I heard from her. So – if you rent from this company… beware.

The condo was great,as described.3 generations stayed ie grandparents parents and grandkids GP in their 70’sm we were 3 flights of stairs up to condo and were greeted by “Elevators out of service” and were out for our whole week !!!! Other residents told us they were out for their week also and they would not becoming back I would be reluctant to recommend again only because of the elevator issue! Property management were very nice and I do realize the problem was out of everybody’s control however as an elderly person it ruined my vacation I asked for another condo on arrival but was told nothing available . I feel like we should be compensated for THE MAJOR INCONVENIENCE . Once again I would be reluctant to recommend based on our experience. On the day prior to our departure we observed 2 men working on elevator and then the out of service sign was removed. We were relieved as that would help with loading up car for departure the following am. Guess what the elevator was still not working!

Everything was excellent except the elevator was not working….we had elderly family that were seriously hampered by having to climb 4 flights of stairs! Elevator should be a high priority repair prior to guest arrival! Thank You!

Our stay was simply perfect.

The condo is well-stocked and very clean. Its proximity to the beach club is a plus. Our only complaints were that the elevator is broken, so we had to climb two flights of stairs several times each day, which got old quickly, and the lazy river pool was very murky. Neither of those problems had anything to do with the condition of the condo. We would rent again. It is a great vacation spot.

Elevator was mot working. I have bad knees and the stairs made it worse. The electrical grill did not work. The place was cleaned and great views of the pool and beach. Perfect location. Family had a good time.

Great stay! Nice condo. Next to Besch club which is s big plus. Kitchen well appointed with plenty of cookware, utensils, etc. There were only 9 sets of bath towels, which was the size of our group, but we could have used a few more.

Everything was as good or better than expected. I had a wide-ranging group, and everyone loved the stay. The proximity to the beach and the beach club next door were great, but the property itself was perfect.

The condo was very nice and had many many amenities. The kitchen was fully stocked with plates, bowls, cups, silverware, pots and pans, etc.; everything you need to prepare a meal! The view was perfect too!

We had a great time. The beads were awesome. Only suggestion would be on the email "Incoming Instruction" email you should list the building number and unit number separate from the address.

The property was exactly as described. The beach club was wonderful. You definitely want a wagon to cart your stuff it's a hike to the beach. Also we ate breakfast and lunch in room and dinner out. The food at the beach club was good but surrounding places were just ok. I would plan on dinners at condo and lunch at the club in future. Overall it's a very well maintained beautiful complex.

We spent the week here for spring break. There was plenty of room for my parents, wife and 2 boys. The location right next to the pool is great and it was an easy walk to the beach. The beach was not crowded and had very little seaweed. We knew the pool was not heated but was still a bit colder than expected, probably because of the extreme cold weather a few weeks prior. The biking/cart paths were great for bike riding with our 6 year old. Overall we had a great time but gave it 4 stars because it could use a little upkeep. Some of the patio furniture was broken, likely because of the salt air. The bed in the 2nd bedroom was a bit uncomfortable and could use a new mattress. The listing stated that the elevator was unreliable and it did go out for a few days. The button for the 2nd floor actually fell into the panel while we were there.

We had a great stay and really have no complaints! Everything was great!

We would come here again. Property is beautiful.

The condo was nice and clean and plenty roomy for 9 people. The beach was just a short walk down a boardwalk and the pool was only steps away. I highly recommend this property.

Everything went as expected and was pleasantly surprised by cleanliness of the beach.

The property was great! Spacious and clean. Great views of the ocean and also the beach club. Location was convenient, easy path to the beach and restaurant and beach club close as well. Beds were comfortable and also had a nice roomy patio to eat and hang out. Very nice experience.

First time at Pointe West can very happy with the accommodations!

This was wonderful. The condo was perfect. It had everything we needed. It was clean and a great location. Thank you!