There was a really warm welcome at the counter when I arrived. Check in was quick and easy. It's quite a large hotel in a small space - four floors of about sixty rooms. But the rooms are spacious and very comfortable. The location on the harbour front is pretty convenient. I was wanting to be near the Bristol Beacon concert hall.

There were no problems. The corridors are long and boring with lots of doors, but that's what it's like in a hotel of this type. But room and bathroom were very comfortable and staff super helpful.

It’s fine - everything you need for a long weekend. No luxury, but for the price it’s excellent.

It could have been a little cleaner. We had cobwebs in our room and I didn’t want to look too closely at the bedsheets.

Staff are so welcoming as allways

Good location

small closet

- super Lage! - nettes Personal - leckeres Frühstück - top Preis-Leistungs Verhältnis

- Zimmer ein wenig klein und Bad hat nach chlor gerochen

The location was great, it was clean, the bar area was well stocked and appealing in its look.

The step up to the toilet and shower area in the room. I nearly forgot when I got up in the middle of the night that it was there and nearly fell.

Close to where we planned on going. Breakfast was amazing plenty of choice. The ironing room was a great find.

Location was excellent for the events we planned to attend

The improvements are in progress e.g. the lift that was previously broken is taking time to be fixed. The wait for the remaining lift was okay

Location

This place is over overpriced for the quality of the room. Decor is so basic and lacking. Breakfast truly needs improvement as it was very poor.

I had a corner room with dual aspects. A funky shower room. A good location for Bristol. You can pretty much walk anywhere in the city from there. 20 mins to the train station.

We loved the location by the harbour side and the room was clean, comfy beds and great breakfast

Unfortunately the tv wasn’t working and there were no towels left in the room for us

Simple and good for a short stay (1-3 nights)

But annoying that we only had 2 sockets in the room and none near where the kettle was. And only handed 1 coffee. Otherwise it was mostly adequate.

Central and handy

Uncomfortable twin beds, unaligned bathroom door had to be slammed to shut, 2 leaves grown through join in wall lining near toilet, a very small room firc2 adults

Reception woman was really friendly

The location was central and quiet. We didn't eat in as there were so many eateries within easy walking distance.

great location and friendly staff

Good location and some of the staff were very pleasant

Room very small, dirty and nowhere to place cases etc. When we arrived someone had clearly been sick on bathroom floor and in the sink. Told cleaner but took two days to clean sink. Floor never cleaned. Beds never made up.

Great central location

Twin beds were very small, with a topper that moved.

Location and room.

When I asked about vegan breakfast options just got a rude no! Had to get replacement towels myself. Apart from a couple of receptionists the staff were neither friendly or approachable.very different to my last stay at this hotel.

Great location. Clean. Comfy

Stayed previously but bar and entrance lounge now changed and nowhere nears as comfortable or restful and inviting as before. Was disappointed by this and didn’t stay for a couple drinks before heading out to dinner with friends.