Big room, comfortable bed, big bathroom, kettle, parking, nearby bus stop

Literally in our room 232 - NO WIFI , no intercom in room connecting to reception, sound constant from motor out of the window

Big rooms and very well priced. Location a short taxi ride from the centre, or a medium walk if you're not in bad shape.

Bed was very firm, with only queen size quilt and mattress topper over a king size mattress. Pillows very thin, led to a less than comfy sleep.

Parcheggio privato gratuito, staff molto accogliente. Ok per una notte di passaggio.

Un po' vecchiotto, so che è un palazzo storico ma nelle camere servirebbe una svecchiata. Tutto molto usurato dal tempo e in generale un po' triste.

Easy parking and lovely welcome from the reception staff. Room was spacious and clean.

Noise from the road and tap in the bathroom was difficult to turn off.

The room, the bed and the bath.

Nothing.

Nice big room, and nice to have a bar and restaurant on site. easy free parking

We had a random person shouting and going through the corridor at 1am. I assume there are no night staff or security staff it was extremely unpleasant and off putting.

Bed was comfortable.

Room and bathroom was awful. No telephone to contact reception, double sized bed head with king size mattress up against the wall at one side. Bearing in mind we were two OAPs the location of the bed made things difficult. There was a horrible musty smell in the room and bathroom. The light switch to the bathroom was very dirty and there were no handtowels in the bathroom. All in all, for the price we paid, the room was extremely basic and it did not feel particularly clean, it all just felt very tired and in dire need of a refurbishment. With regard to location, the busy roads outside were quite noisy.

Very poor needs lots of investment to bring it up to an acceptable level. Overpriced for the condition of the hotel

Everything even the toilet seat was split that caused injury to the back of my buttock. Staff were uninterested when this was reported ! I left half way through my four night stay couldn’t wait to get home

Nothing checked in 40 minutes later checked out

Everything, dated, dirty no food menu was told because it was bank holiday 😂😂 there was movement in the bathroom floor. Completely nothing like in the pictures.

breakfast

Great full breakfast, replenished regularly.

A little short on fruit.

El personal del hotel muy atento y muy agradable y la calidad del almuerzo muy adecuada

Nada reseñable, todo según las expectativas. Nos guiamos por los comentarios previos y todo coincidía bastante.

Lots of character. Clean comfortable bed and room.

A bit of traffic noise and creaky floorboards. Chipped bathtub.

Characterful

Breakfast was a bit average, but for less than £10 was good value.

Nothing!

Lack of basic facilities. Wc that didn't flush,shower that didn't t work.Total indifference of management when asked about the problems when checking out .

Easy check in a nice building

It possibly needs updating a bit

Lovely staff - and a good breakfast provided. This is good value for money. Good location too. Comfortable bed and hot water for the shower.

There were some cobwebs in the window …

Good location, comfortable bed.

Water leak staining/ water leak from room above us on our ceiling should be addressed before it gets worse.

Clean basic cheap rooms .

The breakfast was very disappointing

Booked a double room-really spacious. The building is old and a little outdated but the room is alright l, with basic facilities you need. Overall it’s good value for money.

The window can’t be closed hence sound proofing is bad.

A good location, a good sized room and friendly staff

There could have been a fridge in the room

Clean and comfortable. Very good evening meal compliments to the chef.Staff really helpful and nice.

Bathroom a little tired but clean.

Location and price and bed very comfortable

Hotel very dated and needs bringing up to date

The staff were extremely efficient and helpful. They are a real credit to the hotel.

The room was small for the £170 fee and not up to the standard I feel was acceptable for this standard of hotel. The bath fixings were falling apart and flaking paint on the walls. My room was close to reception and I could hear the music from a party going on. Breakfast is not served until 8am which is too late for me. The staff did do out of their way to provide me breakfast and coffee early. The offer a full vegan breakfast but were unable to locate the sausages. Breakfast was therefore beans mushrooms a tomato and hash browns.

good price, nice size room and large bathroom. great food served in the bar/restaurant

breakfast choices ran low, no coffee as well whilst i was sat having my breakfast. staff behind reception on checkout had no clue, busy talking amongst themselves about their work etc, only the foreign employees. cold tap in bathroom only had two settings,off or full on. im 6ft and shower head was less than my height so i had to bow down to get wet

We have stayed here a couple of times now whilst working in Bristol and have enjoyed our stay, facilities are good and staff are very helpful.

The roof in the courtyard where they serve breakfast needs fixing as when i rained the water was dripping in quite bad and buckets had to be put out.

Very friendly staff and helpful. Unfortunately the rooms really require an upgrade as do parts of the hotel.

Room far too hot and dated.