Solomon was the best. He was extremely helpful very sympathetic since I had made a reservation at the hotel doen The street and had to go down the middle of the road at 11:30 at night with my two suitcases, by the time I got to the second hotel he was very very helpful. He inquired several times about how I was doing and how was the room he was very nice and made my stay very enjoyable .

Didn’t like the fact that I made a reservation and paid for it three hours ahead of time when I got to the first hotel they made me wait an hour and then told me they had given my room to someone else and they but they had a room at the hotel down the street.

i had to wait for nearly 2 hours because the first hotel was overbooked and the 2 staff were overworked, eventually they managed to find us alternative room in nearby sister hotel. I felt sorry for them as they were obviously doing there best but it was late and everyone was tired. The new hotel was better organised with more staff and older staff who seemed less under pressure

The long wait at the first hotel without information just left waiting. The man at the desk was very apologetic and did well in the end he just needed more help

Nice stay overall. Staff were good. Place was very clean.

Close proximity to office and business location.

No restaurants available in the evening. The hotel has seen better times before. Equipment, furniture, facilities have been worn out obviously over the past 8 years. Toilet didn‘t flush easily, the room had some historic smell, the cleanliness was borderline to usual service, e.g. finger prints on some surfaces. The room size is also smaller compared to other hotels in the area.

Clean and comfortable. Friendly staff who tried to help, as we were not informed the restaurant was closed.

Really upset to find that we were not informed the restaurant was closed. Meant having to order a pizza which was not the evening meal hoped for after a day of travelling. No mention on Booking.com that the restaurant was closed that we can find. Really disappointing, in what is a well located, comfortable hotel.

The hotel is located really 10 min walk from the Eschborn Sur station. The room was clean and nice, the view over the fields was peaceful and I could even see some Frankfurt buildings. Well-equipped bathroom, comfortable bed, kettle in the room with some tea\coffee making facilities. The wifi was strong and stable, was suitable for work. The staff was very friendly and helpful.

You cannot run a hotel without a gym...

It was a nice hotel and the rooms were fine. TV was too small, and even though the room was for non smokers, the hallway had a VERY strong cigarette scent. Other than that - was OK.

Smelled like cigarettes. The waiter at dinner was VERY sweaty.