The hotel has been beautifully redecorated in exquisite taste since we were last there some years ago. The staff are exceptionally nice, kind and helpful without any hint of sycophancy. The breakfast is unparalleled in my experience. The hotel is not cheap but for once you have the feeling it is worth every penny.

I can't think of a single thing.

professionals at work

sizes of the room

The staff were nice and very welcoming. The location is excellent and very easy to get to major tourists spots even by walking distance.

The property's elevator and toliet are slightly small, but overall it wasn't much of an issue.

Location, view and bartenders cocktails.

Some of the staff are not aware of working in St. Regis, rudely acting and they couldn’t get what we wanted and needed during the stay…

Le service et la qualité de la restauration sont impeccables.

The location is spectacular. Everything in the hotel was perfect!

Nothing.

The smell on the ground floor left a little bit to be desired.

Service, accommodations and location were all amazing. Absolutely stunning hotel.

Nothing.

Loved the outside space very unusual for Venice. The terrace to our room was exceptional with amazing views. The staff tried very hard to keep on top of things and were largely pleasant, though some stupid rules rather spoilt things once or twice. For example they couldn't fit us into the restaurant on the first night we arrived so we asked if we could eat immediately next to the restaurant in the garden all of 10m away but that request was refused.

The room was cramped with no more than two feet of space either side of the bed or at the foot. When we couldn't get into the restaurant they suggested an alternative off St Marks Square which sadly was not very good. They appear short staffed and even accepting it was a very busy weekend (Feast of the Redeemer) it was rare not to have to ask twice or three times for simple things like a spoon or a menu. The staff were always pleasant but just off the mark if the hotel wants to be considered a 5* property.

Beautiful hotel/rooms.Everything was clean,the staff were perfect.The terrace is so beautiful looking at Grand Canal. We realy enjoyed our stay!

Nothing :)

Very central location, a few minutes from San Marco Piazza. Very friendly and kind staff. Super clean, modern and comfy rooms. Gio restaurant lalso worth the visit.

Breakfast could have been better

Centra,kg located

Getting wat to expensive

Nothing complete waste of money and time.

They took over 1000 Euro more then the price from bookings.com The "view" was the single worst view I have ever seen in a hotel To sell that as a room with any view is complete scam!!!

Location

No shower door, water everywhere. Small room with lousy view of construction. Broken electrical socket, broken toilet flush, internet rarely working, understaffed concierge who really didn’t care. Bellman unresponsive. Dinner hotel restaurant poor and expensive, breakfast good but not enough outside space for seating. It’s a 5 star location with a 3 star staff and 3 star facilities. And 6 star prices.

Fantastic service. Impeccable room. Very clean. Cafe was amazing.

Nothing

fantastic hotel. perfect Service.

Extraordinary location, excellent property and exceptional services!

Centrally Located with Amazing views

nothing