a comfortable and pleasant place without foods we will return again

This unit is clean, comfortable and has amazing waterfront views. We will for sure stay here again in the future.

Clean room, easy check-in/check-out, fully equipped

My husband and I have stayed at Pirates Bay multiple times. We enjoy the area, pool, and loved watching the boats going through the bay. However, we had trouble using the push button key entrance at the door. There were several times we were stranded outside as the pad just continually blinked red. I believe the batteries are almost dead. Also, the thermostat would not hold below 72. I really cannot sleep comfortably at that temperature. We did purchase a standing fan for the stay.

Overall the room was nice, but not super clean. The floors were dirty. My toddler's feet were black like she had been walking around in a grocery store. My husband went to use a knife and it still had some dried up peanut butter on it that he had to wash off. Needless to say, I went and bought my own Lysol wipes to wipe everything down. We have a boat and this listing said that the dock was damaged due to the most recent hurricane. I had previously messaged someone on AirBNB that has a condo at Pirate's Bay to see if it was repaired yet. She said yes parts of it were available for use. After that, I messaged someone from Vacasa on VRBO asking if the boat slip for this particular room was still being repaired. He replied that it was available for use at this time. I booked the room. Day of check in comes and they never send me the boat slip number. I called customer service to ask if I could get the boat slip number because we had already launched the boat at the public boat launch and my husband was just floating around in the Santa Rosa sound with nowhere to go. Customer service kept arguing with me saying the docks were under repair. She just kept saying the boat launch was available and was at Liza Jackson Park but not the docks (clearly not knowing the difference between a boat launch and boat slip). It wasn't until I went back to my inbox and actually screenshot and forwarded the conversation about this boat slip being available that they would give me the boat slip number. Super inconvenient and Vacasa staff needs to be more informed about their rentals.

This property should not have been rented. The shower was broken and a make shift fix was done that did not work. The sliding glass door handle was ready to fall off and that was because it took lots of muscle to get the door to open. Using the balcony was one of the reasons I booked this condo. The door was so rusted it was very hard to open without the use of the handle. This property needs some attention before renting again. Beware

Super cute and so bc reasonably priced! Great value and perfect for two people!?I B loved the Mickey Mouse shaped pool and at night it’s lighted and flows with alternating colors! Absolutely gorgeous! My husband loved that we were right on the water where he could fish from the dock - super quiet with nice landscaping and grill area. My fav part was the deck overlooking the water and watching the beautiful Florida sunsets 🌅- stunning! Highly recommend!

Received two texts about free early check in, responded to the text letting them know we accept and we’re headed up to the room only to be told 20 minutes later we couldn’t access it yet because it wasn’t ready even though we were already standing in the room with our luggage on the floor because we were told twice before 1:00 we could check in early. Had to pack up everything we brought up back to the car and didn’t receive a text for check in until 4:15, which check in was originally 4:30 before we was offered early check in. They Blamed cooperate so obviously they lack communication with one another. The room looked the same as it did when we arrived for the “early” check in so it obviously wasn’t “cleaned” as they claimed it needed to be. Hair was in the sheets , everywhere. Corner of bed frame was dirty and had dead bugs. The shower is broke and based off other reviews they are obviously aware of the issue since others left reviews about it and it’s never been fixed. It’s a very outdated condo that needs some TLC. Would I stay again? Absolutely not.