Staff, location close to M5, breakfast (especially thoughtful GF options), breakfast staff especially helpful and welcoming.

Rooms are getting a bit dated now, but always clean.

Location was good, easy access, plenty of parking. Staff were friendly, welcoming, and helpful. Large dining room, and small adjacent bar. Good option was to order take away meals. The on-site restaurant was closed, but that turned out to be a bonus. Cocktails were great. Lifts were very handy.

Next time I would request a room on the opposite side away from the main road as there was road nice from 4am. Cooked breakfast and cereal was available, but I was very disappointed with the quality of food, and not hot enough. Cereal muesli was poor, no fried eggs (scrambled egg was dry). Real fruit juice would be a big improvement on the weak flavoured drinks currently being served. Toast and preserves saved the day! The heat/aircon unit in the room was a pain, as it could not be turned off completely, the unit kept turning itself back on again (blowing air and making a din) a few second after TURN OFF was selected. The piped music was not great/

We've stayed here quite a few times, and have always been comfortable, but it's the service that brings us back mostly, especially the ladies that look after breakfast, they are very accommodating and friendly.

This stay wasn't quite as good as previous stays because some numpty had reprogrammed the TV to a different language and also set an alarm that blasted the TV out at midnight. We were well into our sleep as we had a long drive the next day, and were not happy with the interruption! Although this was not the hotel's fault they were very accommodating and understanding. Doesn't affect our decision to stay again but did affect our nights sleep.

Bon petit dejeuner, grande chambre, propre, lit confortable

Pouvoir manger quelquechose le soir , canapé lit pour enfant un peu trop mou

Been before and the standards were still very good 👍🏻

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Hotel con lo necesario para descansar y seguir visitando el sur de Inglaterra, buen desayuno y fácil acceso con parking incluido.

In particular the staff are exceptional. Nothing is too much trouble. Cleanliness is tip top. Always someone cleaning in the shared areas. Breakfast is great..always topped up rapidly.

Sometimes use of air con makes the lounge a bit too cold. Adjusted when asked though.