We were surprised to have to pay extra to have fried eggs at breakfast. Also to pay extra to have orange juice in a glass. Also guests should be warned about the charges applied for the occasional receptions which are held at the hotel.

The staff were fantastic, breakfast was very good, shuttle was excellent, rooms were comfortable (but hot)

Tall people staying on the top floor (4) is problematic due to low ceiling in some rooms, one small elevator serving the entire hotel was inadequate at times

Breakfast good, room good size. Very friendly staff, Giuseppe Hotel director is fantastic!

Spa a little crowded

great place for the wekend or longer stay, very nice & friendly staff which maybe not the best in english but always willing to help, great location very close to the center, nice spa area with a little pool and nice saunas, big rooms

Everything was amazing, people, food (especially dinners), spa ....

Staff extremelly friendly and professional. Great room service. Hotel is nicely furnished, great shuttle service to ski lifts. Bed comfortable. Great breakfast.

Unfortunately the hotel is very much taiored to families (with day care etc). While this is without doubt a great offering if you have kids, it made for a very noise and not at all relaxing stay. Lound parents and children first thing in the morning at breastfast, skiing room, in the corridors. Rooms have poor soundproofing. We were only able to really enjoy the spa once when we decided to go at 1pm (while most guests were skiing). Otherwise the pool area was constanly full of children and while they are not allowed in the sauna area, only a glass window separates the two areas so you could hear everything anyway. Hardly relaxing. We had also asked the staff to please keep the stairwell doors closed to help isolate the noise, but nothing was done to address this. We tried to spend as less as time as possible in the hotel, which was a real shame.

Food was delicious, the hotel position and shuttle bus for ski gondola - the service of shuttle bus was great!

For the 4 star hotel in one of the famous Italian ski resort is unacceptable that hotel stuff has poor/limited knowledge of ENGLISH. Lack of translation to english on the breakfast of the served food and drinks, hotel stuff do not understand english and is not able to speak english!

pure design, excellent breakfast, nice and friendly staff

electronic check-in only in Italiano ..with some bugs

the breakfast was excellent. staff we super nice and professional. we also had dinner at the hotel restaurant and it was really really great. it was a great suprise. food was delicious and very creative and prices were very reasonable

we didn't have body towels, and we asked 4 times to get them. never did :-( finally we just used the bathrope which is used for the sauna

I think this is the first hotel on Booking I rated with 10 on all criterias. Everything was perfect - spacious renovated room, large comfortable bed and incredible breakfast. Spa is also worth visiting after a day in the mountains. Would definetely stay again!

Hotel was on our route so suited us fine. Clean modern hotel. Food, chef and staff were superb and even made us something not on the menu! Hotel staff are all helpful and courteous. Room was great. Bathroom a little tight as we were on the top (4th) floor. An instruction manual to operate the sky window/light would have been great. No idea how to operate the blind. TV channels are a bit limited, only 4 if I recall. Otherwise good stay.

Nice room with balcony. No view of the mountains from the room. Spa was a nice addition.

The host of the breakfast was tough on his servants when they delivered the wrong plate to our table.

Spa and Restaurant both excellent

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The room was comfortable and clean. Breakfast - both sweet and savoury versions - was nice and sets you up for the day. Pool/Wellness area so relaxing. Sauna, steam bath, pool and showers. Great for unwinding. Dinner was delicious and presented very stylishly. We only paid for bed and breakfast so had to pay extra for the dinner but it's well worth the price. Good value for money. The staff were absolutely professional and courteous.

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