The design of the hotel and the size of the room

We book the suit the most expensive rooms and our surprise was to access to our room we have to climb a tinny stairs in metal outside the room which the night before it was raining… my girlfriend by slippery stairs fall down hitting the stair with her elbow getting injured and require medical attention. The staff who was with us in that moment never care or try to help us to find medical care or even ask after that how she was. During 2 days we have been in many pharmacies looking for drugs and treatments to decrease the inflammation and after that the deep infection inside the articulation of the elbow. Once in Bangkok we are now visiting Xray to try to solve the problem… and no any feedback from the property. Very sad to see so poor human care for someone who has been booking your best rooms.

Situation réceptionnistes étaient très agréable

Rien

Sehr nettes Personal, Parken in der kooperierenden Garage hat perfekt geklappt, der Blick auf den Hafen ist sensationell

Super séjour à la résidence du vieux port. Le personnel est très accueillant et souriant, la vue de la chambre est juste magnifique. Rien a dire, c'était parfait.

Well located, excellent outlook onto the old port, pleasant property, nice breakfast room.

A little past its prime. Mattresses need replacing, bathrooms could do with a bit of a refresh, air con controls difficult to use.

Localização tamanho do quarto vista do Porto fantástica perto de tudo com muita opção de bares e restaurantes

Achei a acústica do quarto muito ruim não consegui dormir bem

Location and staff. Bed very comfortable. Great view of port

Bit tired

- Location was near to the port - great dining options surrounding it - great customer service

- location in an area of “high theft” and excessive traffic - beds were very uncomfortable