Location close to old port. Staff very nice (only one person, who worked both at reception and breakfast)

Not hotel standard, more like hostel. Old, and not clean. Pictures on web doesn't match what you get. Storage in hallways. E.g. we prefer to use stairs, the door from stairway to hall in ground floor almost blocked by trolleys with linen. This would be crises in case of an evacuation emergency.

The closeness to the old port

The room was quite small and tatty with the bear essentials. There was no chest of drawers or any drawers to put small things like underwear just half a wardrobe or cupboard the hot water tank in the other half. It was adequate not in any way luxurious.

excellent location and value for money

was expecting a kettle in the kitchen. windows could do with a clean.

The location and staff were amazing.

We booked a room with a kitchen stove which didn't work when we got there and there wasn't a kettle. So we couldn't use the kitchen.

A comfy room with plenty of space in a great location so close to the port and main museums/shops. The kitchenette facilities were handy and the breakfast was good for a continental offering.

Overall, it could use a bit of an update/refresh. There were cracks in the bedside lamps, worn out bedside tables, and mould behind the shower door handle and ceiling which comes with age/little ventilation.

The position.

We were not given the booked room, the one we were assigned was on the ground floor, with a bathroom without a window and much smaller than the one we booked. I informed the staff, they replied that everything was booked. Booking urged the property to respond to the reminder, they never responded and never apologized.

the guy from reception was an angel, he was very nice, very polite.

the breakfast was “cheap” I was missing the lemon to the tea

The location is amazing, the staff were helpful & friendly. The room had a kettle, a fridge, plus a hob (that we didn't use). Hairdryers are on reception. The facilities are not luxurious but everything is clean and very comfortable. Excellent value for money.

My one gripe would be about towels. We just about had enough for a three night stay but......they could have been a bit bigger or softer maybe.

The location of the hotel is perfect if you want to be close to the port and the centre of the city. However, it can get quite noisy during the night as well as the day with traffic noise or street music. Everything is close by including pharmacy, bakery and supermarket. The room was clean upon arrival. Hotel staff was helpful and friendly - they were happy for me to leave my luggage with them for a few hours after check-out.

The bathroom window is basically see through (covered by transparent net curtain) so the people in the opposite building can probably see you during the night if the bathroom light is on. The power cable of the microwave was not long enough to reach the power socket so we had to move the microwave onto the dining table to reach the power socket. The wifi is not suitable to attend zoom or teams meetings. Also we did not know that the reception is closed during the afternoon for a few hours so we had to wait for 2 hours before we could get inside the hotel for check-in.

The location and the terrace of my apartment! It wasnt clear if smoking were allowed in terrace when you read the rules.

Kitchen furniture was really unconfortable as draws were so high to reach! They didn't think about guests under 1.70 m when designing it. We were very surprised with this annoying issue!

location , staff

we got a room as shown on the website. hotel check-in and front desk services were successful. The location was in the city center, close to everywhere. Air Condition and hot shower was as it should be.

Richer kitchenware would be bettter

the proximity to the center

the 150€ bail and the room in general was dirty

Location

The staff wasn't able to open the front door when we needed to leave, it was kind of ridiculous and felt like a HUGE fire hazard.

great location

a bit noisy at night

The space and the convenience

The bathroom bath and shower not easy to shower for the elderly

Location is great. Would probably stay there if I went on another budget holiday.

Got up charged when we asked to upgrade our rooms through booking.com. On the chat they said 45 euros but when we got there they said 55. Service is not amazing but its still pleasant. Rooms are clean and facilities did the jobs.

Location is perfect, very close actually everywhere. Room was clean, beds comfy.

The room suppose to be ready for 3 people unfortunately, it was ready for two. My friend didn't get a duvet. When she went to the reception asked for it, the receptionist didn't give her, he said it will be ready for the next day. She was freezing during the night only under sheet.