The location is decent and relatively close to the city center, but there’s a steep slope nearby, so traveling without taking a taxi can be quite exhausting.

There's a lot. The reception staff was highly unprofessional. I had booked four rooms, with one of them under a separate reservation. I called to cancel this additional room. During the first call, the manager informed me that they needed to process the cancellation and asked me to wait for a follow-up. Nobody called me back. I called again the second day and during the second call, a male staff member assured me that the cancellation had been successful. When I arrived at the hotel and reconfirmed (providing the booking number), I was again told that only three rooms were valid. The male receptionist tried to lecture me, even claiming that another clearly valid reservation I hadn’t canceled was invalid. When I politely pointed out his mistake, he did not apologize but instead smirked coldly. Due to his overconfidence in stating that only three rooms were valid, I proceeded to check in for three rooms. However, the refund for the canceled room was never issued. When I contacted Booking.com, I was informed that no cancellation had ever been made. Moreover, the hotel did not provide me with the fourth room, and their attitude during the communication was extremely poor. Later, the hotel admitted that their staff had made an error and promised to issue a refund. However, they threatened to withhold the refund unless I deleted my negative review. Under pressure, I temporarily removed the review. Additionally, the hotel had a strong unpleasant odor, and the cleanliness was severely lacking. Upon entering the room, I even found a large bee inside. I strongly do not recommend staying at this hotel.

Accommodation so nice. Very clean. Compact modern room, extremely comfortable bed and modern sink/taps in corner of the room. Fabulous shower & toilet always available along the corridor, close to room so didn’t find this an issue at all. Suited perfectly without spending a fortune. Very convenient for a few nights. Easy walk down to the wharf, only 10 mins max. Liked the guest lounge available at all times. It is a perfect place to make a cuppa, breakfast, quick snack, sit inside or out. Very clean space. Large Fridge space available to share with other guests.. Would definitely stay here again.

Nothing

We had an upgraded room with our own bathroom. Place was under renovation, a bit worried when we first arrived, but everything worked out perfectly. Very nice restaurant at the accommodation across the road - 2 minutes walk.

Website could have warned us about the renovations taking place. I would still have booked but nice to know & not arrive to a building site. All worked out well, very clean & friendly operator. Thank you.

房间舒适干净，客厅睡房分区，厨房设施锅碗瓢盆齐全，做了早餐晚餐都方便。离蒂卡波湖，镇中心和好牧羊人步行距离都在10分钟左右，位置极好。

厕所洗手盆下水有点慢

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Noisy fridge Noisy aircon Smell of must Uncomfortable bed Not worth the money at all

Location was good. Walking distance to shops and cafes.

Our room had a terrible damp mouldy odour that lingered all 3 days of our stay..As soon as you walked into the room the smell was obvious and unpleasant. They did try to air the room out but being winter you couldn't leave the windows open all night. Positives, the bathroom was modern and clean and proximity to town, just shame about the mouldy unpleasant smell.

Nice to have a sink in the room! Very good location, central in town, walking distance to many facilities. Very helpful staff who answered my queries. The warm water came out relatively fast from the tap. There's a guest lounge for use as well but didn't have time to use it.

Hate that the room is not soundproof, could hear noises from outside of the room rather clearly which I didn't appreciate. There's a quiet hours time from 10pm to 8am if I remember rightly. It was quiet during the quiet hours but I would not appreciate hearing rowdy conversations from the hallway. Thankfully I was there only for a night and didn't have time to sleep on the bed.

Loved it was within walking distance to everything and the staff were lovely,nice big communal area aswell

The bathrooms need to be cleaned more regularly